TrustRadius

Egencia vs. mTrip Mobile Apps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Egencia
Score 1.7 out of 10
N/A
Egencia, part of the Expedia group, offers their corporate travel management program and applications. Egencia supports business travel compliance with authorization workflow, as well as travel expense tracking, travel risk management and policy adherence, mobile app, as well as travel consulting services available on demand.N/A
mTrip Mobile Apps
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
mTrip delivers travel technology solutions, specifically crafted for travel agencies, tour operators, and TMCs. The platform supports itinerary management, offering a dynamic and interactive experience. Specializing in mobile solutions, mTrip provides an app platform that integrates itinerary management for various travel formats. These white-label applications enable travel professionals to furnish their clients with personalized itineraries, comprehensive travel…N/A
Pricing
EgenciamTrip Mobile Apps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EgenciamTrip Mobile Apps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details——
More Pricing Information
Community Pulse
EgenciamTrip Mobile Apps
Considered Both Products
Egencia
Verified User
Anonymous
Chose Egencia
Poorly. FCM was functional, this is not.
JF
Jessica Fish
Executive Assistant
Chose Egencia
Egencia didn't hold a candle to any of the other programs I used. Concur was much more professional and intuitive. Upside's customer service was head and shoulders above Egencia's.
RR
Renaud Renvoye
Client Manager
Chose Egencia
I think Concur is a step above compared to Egencia. Egencia is not backed up by a company like SAP that enhances the integration and ease of using the app. Otherwise Egencia is doing a good job for mid market companies but it must be hard to scale at an enterprise level.
Verified User
Anonymous
Chose Egencia
Egencia has the most variety when booking your hotel/flight, as well as the best pricing. We use Airbnb for Work alongside Egencia so that we can book accommodation outside of hotels, but this does not cover the flights. Egencia has it all (flights and accommodation) in …
Verified User
Anonymous
Chose Egencia
I used another solution which required pending for a consultant to propose options and then waiting for the chosen option to be booked. Contrary to that, in Egencia I searched for the options myself, had the results after short waiting time and was able to finalize the booking …
Verified User
Anonymous
Chose Egencia
Sorry - I don't have any other experience with other similar products used in businesses.
Chase Palmer, CISSP | TrustRadius Reviewer
Chase Palmer, CISSP
Security Engineer II
Chose Egencia
Egencia helps with the management of booking travel without having a centralized travel coordination team. I don't know what other companies were evaluated, but Egencia proved to be a much better solution than allowing employees to book their own travel in the wild. We have …
PD
Patricia Davis
Office Manager
Chose Egencia
We have used a lot of the online travel sites (Expedia, Travelocity, Orbitz, Hot Wire etc...) primarily for price shopping only. We do not have it set as an option for employees to use those services.
Erica Marois | TrustRadius Reviewer
Erica Marois
Content Manager
Chose Egencia
It's not even close! Axios was much more difficult to navigate than Egencia. In my opinion, Egencia more closely mirrors travel booking systems we all use outside of work, which makes training much easier for new users. The ability to automatically download calendar invites, …
mTrip Mobile Apps

No answer on this topic

Features
EgenciamTrip Mobile Apps
Travel Management
Comparison of Travel Management features of Product A and Product B
Egencia
1.0
Ratings
106% below category average
mTrip Mobile Apps
-
Ratings
Customizable Approval Workflows1.00 Ratings00 Ratings
Travel Spend Reports1.00 Ratings00 Ratings
Consolidated Invoicing1.00 Ratings00 Ratings
Centralized Itinerary Management1.00 Ratings00 Ratings
Collaborative Booking1.00 Ratings00 Ratings
Reuses Traveler Information1.00 Ratings00 Ratings
Integrated Expensing Tool1.00 Ratings00 Ratings
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User Ratings
EgenciamTrip Mobile Apps
Likelihood to Recommend
1.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
6.4
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
EgenciamTrip Mobile Apps
Likelihood to Recommend
Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.
PD
Patricia Davis
Office Manager
Read full review
No answers on this topic
Pros
  • Egencia is an all-in-one booking tool so you can keep everything in once place.
  • Egencia works with SAML, so it's easy for users to get set up and logged in.
  • Egencia helps keep things in order by preventing bookings without the approval of managers. This can help keep costs low as well.
Chase Palmer, CISSP | TrustRadius Reviewer
Chase Palmer, CISSP
Security Engineer II
Read full review
No answers on this topic
Cons
  • Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
  • The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.
JF
Jessica Fish
Executive Assistant
Read full review
No answers on this topic
Usability
It is just so simple to use.
TK
Trish Kootstra
Office Manager
Read full review
No answers on this topic
Support Rating
I have not been involved with any product support or troubleshooting; however we had an issue where the app or website were down for some time and they were able to resolve the issue and have it back up and running pretty fast so i would say that overall support is pretty good!
RR
Renaud Renvoye
Client Manager
Read full review
No answers on this topic
Online Training
My training was over the phone with some trial and error.
TK
Trish Kootstra
Office Manager
Read full review
No answers on this topic
Alternatives Considered
I used another solution which required pending for a consultant to propose options and then waiting for the chosen option to be booked. Contrary to that, in Egencia I searched for the options myself, had the results after short waiting time and was able to finalize the booking without waiting for someone else's action.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • More efficient booking - save time.
  • We can specify when additional approval needs to take place based on perimeters that we set (price, class, etc) - save money!
  • All electronic - bookings all online so have easy access to all staff trips.
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots

mTrip Mobile Apps Screenshots

Screenshot of White-label mobile applications for travel agencies, tour operators and TMC