Egencia, part of the Expedia group, offers their corporate travel management program and applications. Egencia supports business travel compliance with authorization workflow, as well as travel expense tracking, travel risk management and policy adherence, mobile app, as well as travel consulting services available on demand.
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GetThere
Score 8.0 out of 10
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Sabre presents GetThere as a sophisticated and reliable online travel management solution that offers a user-friendly experience, fast response times, rich content and innovative features for greater online adoption. Sabre further boasts GetThere's 99.98% system uptime, and their team's unrivaled expertise and global reach.
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Pricing
Egencia
Sabre GetThere
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Egencia
GetThere
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Egencia
Sabre GetThere
Features
Egencia
Sabre GetThere
Travel Management
Comparison of Travel Management features of Product A and Product B
Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.
Sabre GetThere is well suited for the travel counselor to make reservations for airfare, rail, hotels, and car. The system is easy to use and simple. By using click and point an agent with basic knowledge can book reservations with ease. The travel counselor who likes to not use the click and point may not find all the available options and could miss out.
Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.
I have not been involved with any product support or troubleshooting; however we had an issue where the app or website were down for some time and they were able to resolve the issue and have it back up and running pretty fast so i would say that overall support is pretty good!
I used another solution which required pending for a consultant to propose options and then waiting for the chosen option to be booked. Contrary to that, in Egencia I searched for the options myself, had the results after short waiting time and was able to finalize the booking without waiting for someone else's action.
Sabre is the main source of my booking tools. It comes as an easy-to-use reservation system. The online booking tool is simple and very user-friendly. Travel port does also have booking tools but some are not as easy to just click your option and go. The system has tools but can cause the user to use the longer format to get to the same location which slows down the booking process.
