Elcom Platform vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Elcom | Score5 out of 10 | N/A | Elcom partners with medium to large organisations to deliver intelligent and personalised website, intranet, portal, digital workplace, form and workflow, eLearning and mobile app solutions, boasting over 1 million end users. The Elcom Digital Experience Platform provides users with ability to manage multiple sites all on a single instance, with the goal of saving on costs, administration time and to improve performance. Elcom provides over 100 out-of-the-box features and… | N/A |
Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
| Elcom | Zoho Desk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | A discount is offered for yearly billing. | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Elcom | Zoho Desk | |
|---|---|---|
| Likelihood to Recommend | - | 7.8 |
| Usability | - | 9.4 |
| Support Rating | - | 8.7 |