Element vs. WhatsApp Business
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Element | Score7 out of 10 | N/A | Element is a Matrix-based end-to-end encrypted (E2EE) secure collaboration and messaging app. It provides instant messaging, voice and video calls, screen sharing and file sharing; for 1:1s to chat rooms. It’s available to use across Web, Android, iOS, macOS, Windows & Linux. Its decentralised design delivers digital sovereignty, enabling deployment on-premise or through any cloud provider. Element Matrix Services (EMS) provides a SaaS version of Element, in order to… | $2 Minimum 5 users |
 WhatsApp Business | Score8.5 out of 10 | N/A | WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way. | N/A |
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| Entry-level Setup Fee | $10 5 users | No setup fee | ||||||||||||||
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| Element | WhatsApp Business | |
|---|---|---|
| Likelihood to Recommend | - | 9.6 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 9.8 |
| Support Rating | - | 8.3 |