Email Tracking for Zendesk vs. Streak

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Email Tracking for Zendesk
Score 8.8 out of 10
N/A
N/A
$1.67
per month
Streak
Score 8.7 out of 10
N/A
Streak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets, and thread splitter. Streak is used by a range of different teams: Sales, Product Dev, Deal Flow, Fundraising, Support, Hiring, and Real Estate.
$49
per month billed annually per user
Pricing
Email Tracking for ZendeskStreak
Editions & Modules
Basic
$1.67
per month
Pro
$49
per month billed annually per user
Pro
$59
per month per user
Pro+
$69
per month billed annually per user
Pro+
$89
per month per user
Enterprise
$129
per month billed annually per user
Enterprise
$159
per month per user
Offerings
Pricing Offerings
Email Tracking for ZendeskStreak
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIncludes email tracking, link tracking, email sharing, snippets, and mail merge (up to 50/day)
More Pricing Information
Community Pulse
Email Tracking for ZendeskStreak
Considered Both Products
Email Tracking for Zendesk

No answer on this topic

Streak
Chose Streak
Streak's unprofessional business practices are enough for me to switch to another provider. I am genuinely disappointed and upset with their pricing approach. There is a complete lack of respect for business owners who rely on their product. HubSpot and Asana were always on my …
Chose Streak
I have only used Streak as an email tracking software, and I would not switch because it is beneficial.
Chose Streak
Streak is much faster in its notification that a client is on your email, and it also seemed to be more accurate in letting you know where the client was reading their email from (i.e. geographically speaking).
Chose Streak
Hubspot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a …
Chose Streak
Streak is simpler to use, mostly because it lives inside your Gmail/Gsuite inbox and its features are directly connected to the e-mails that you are already working with. But that's not all good. The other software, as they have their own platforms, have more complex features, …
Chose Streak
Streak gives us all the features we need for our initial contact and quick communication. It also has the benefit of being free.

If you want long term list management and sales, I'd recommend one of the other ones.
Chose Streak
Pipedrive is somehow "disconnected from the rest of the world" being a standalone app (the last time I used it was three years ago, that may have changed.) Salesforce is over-complicated and cumbersome for the "discovery" part of the sales process. Streak is straightforward to …
Chose Streak
I selected Streak because it was easy to set up and required no admin or developer assistance. I could get myself up and running without having to trouble any others on my team. Other systems I've used are costly and required integrations and authentication to be done …
Best Alternatives
Email Tracking for ZendeskStreak
Small Businesses
Salesflare
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Score 6.0 out of 10
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Score 6.0 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 9.7 out of 10
Mailtrack
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Score 9.7 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 6.2 out of 10
Groove, a Clari company
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Score 6.2 out of 10
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User Ratings
Email Tracking for ZendeskStreak
Likelihood to Recommend
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Email Tracking for ZendeskStreak
Likelihood to Recommend
No answers on this topic
If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
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Pros
No answers on this topic
  • The e-mail tracking feature is easy to use and very handy.
  • The snippets feature are very good, have shortcuts to use and save a lot of time.
  • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
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Cons
No answers on this topic
  • Streak could improve in the way it first integrates into Gmail. When you clear Cache and Cookies it disconnects and then you can accidentally send out emails without open-tracking.
  • It could improve by having a better import system for importing data into the "boxes" used for mail merges.
  • It could be improved by having the ability to split reminders for companies, based on who you talked to.
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Support Rating
No answers on this topic
They do a great job of explaining the product beforehand so support interaction is not needed as much.
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Alternatives Considered
No answers on this topic
HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
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Return on Investment
No answers on this topic
  • As soon as we started using streak to email our list it cut down my time significantly. No longer did I have to copy and paste emails to everyone.
  • Being able to track responses and follow up is amazing.
  • Being able to contact people who are recommended to us but are not yet on our sales list has been huge.
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ScreenShots