SAP Emarsys vs. MailCampaigns

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Emarsys
Score 4.8 out of 10
N/A
Emarsys is a customer engagement platform that allows users to automate personalized campaigns across channels, based on each individual consumer’s behavior. The suite's capabilities include marketing automation, email marketing, customer engagement, customer intelligence and predictive recommendations. Emarsys is now part of SAP, since the December 2020 acquisition.N/A
MailCampaigns
Score 7.0 out of 10
N/A
N/AN/A
Pricing
SAP EmarsysMailCampaigns
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP EmarsysMailCampaigns
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP EmarsysMailCampaigns
Features
SAP EmarsysMailCampaigns
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
SAP Emarsys
6.5
Ratings
16% below category average
MailCampaigns
7.6
Ratings
0% below category average
WYSIWYG email editor7.30 Ratings8.00 Ratings
Dynamic content8.00 Ratings8.00 Ratings
Ability to test dynamic content4.00 Ratings7.00 Ratings
Landing pages8.00 Ratings8.00 Ratings
A/B testing7.00 Ratings8.00 Ratings
Mobile optimization6.00 Ratings7.00 Ratings
Email deliverability reporting6.30 Ratings8.00 Ratings
List management4.30 Ratings7.00 Ratings
Triggered drip sequences7.70 Ratings7.00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
SAP Emarsys
6.5
Ratings
18% below category average
MailCampaigns
8.0
Ratings
2% above category average
Lead nurturing automation6.00 Ratings8.00 Ratings
Lead scoring and grading7.00 Ratings8.00 Ratings
Data quality management00 Ratings8.00 Ratings
Automated sales alerts and tasks00 Ratings8.00 Ratings
Lead segmentation and distribution00 Ratings8.00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP Emarsys
6.9
Ratings
6% below category average
MailCampaigns
8.0
Ratings
9% above category average
Dashboards7.70 Ratings8.00 Ratings
Standard reports7.00 Ratings8.00 Ratings
Custom reports6.00 Ratings8.00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
SAP Emarsys
7.0
Ratings
6% below category average
MailCampaigns
7.9
Ratings
6% above category average
API7.00 Ratings8.00 Ratings
Role-based workflow & approvals6.00 Ratings8.00 Ratings
Customizability6.00 Ratings7.00 Ratings
Integration with Salesforce.com7.00 Ratings8.00 Ratings
Integration with Microsoft Dynamics CRM9.00 Ratings8.00 Ratings
Integration with SugarCRM00 Ratings8.00 Ratings
Third-party software integrations00 Ratings8.00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
SAP Emarsys
-
Ratings
MailCampaigns
8.0
Ratings
8% above category average
Calendaring00 Ratings8.00 Ratings
Event/webinar marketing00 Ratings8.00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
SAP Emarsys
-
Ratings
MailCampaigns
8.0
Ratings
6% above category average
Social sharing and campaigns00 Ratings8.00 Ratings
Social profile integration00 Ratings8.00 Ratings
User Ratings
SAP EmarsysMailCampaigns
Likelihood to Recommend
7.7
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
SAP EmarsysMailCampaigns
Likelihood to Recommend
Emarsys is highly recommended to every new or old organization for planned and well-managed marketing. If you want to reach the maximum market chains or to keep your data under highly confidential supervision or if you want many clients for your product or services, then Emarsys is the best option of all.
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It's particularly well-suited for e-commerce businesses looking to send targeted product recommendations based on browsing history and past purchases. However, it may be less appropriate for organizations requiring extensive design customization or those with simple, low-volume email needs. The software is HIPAA compliant and has a SOC 2 certification, which are both huge factors considering we work with sensitive customer data that as a company have to be compliant to do everything within the necessary regulations of data protection.
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Pros
  • The CRM functionality is a great tool for adding in targeted paid advertising campaigns to complement email campaigns.
  • The ability to segment contacts and create custom lists allows us to send hyper-targeted email campaigns that deliver more efficient and effective results.
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  • Advanced behavioral targeting based on real-time user interactions
  • AI-powered subject line optimizer for improved open rates
  • Dynamic content blocks that personalize email content at scale
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Cons
  • The email and content builder is significantly worse than other email marketing platforms I've used
  • Emails campaigns cannot be used in more than one automation flow
  • Amount of emails collected and being sent for smart insight are inaccurate
  • I've rarely completed a task without some type of user interface error
  • Customer service mostly directs you to help center on website
  • You have to pay extra for training
  • You have to pay extra for reporting in which the system cannot provide
  • Lengthy contract with a high price tag
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  • Limited template customization options for complex designs
  • Occasional lag in reporting dashboard updates
  • Absence of a built-in image editor for quick graphic customization
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Likelihood to Renew
We have no intention of changing Emarsys
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No answers on this topic
Usability
No answers on this topic
In fact, we started seeing ROI on the MailCampaigns app in the first three months of using it. The time needed to setup and learn quickly paid off later when we started seeing better campaign performance and more revenue for our email marketing campaigns.
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Alternatives Considered
Emarsys stacks up well against other email marketing platforms I've used. It doesn't particularly excel in any area, so it isn't heads and shoulders above other options, but it's solid in all areas. If you're looking for a safe option without too much dynamic content or advanced customizations, Emarsys will meet your needs.
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Prior to MailCampaigns, I used Mailchimp and Constant Contact. While both are solid options, MailCampaigns offers superior segmentation capabilities. Unlike Mailchimp, which limits the number of segmentation conditions, MailCampaigns allows for unlimited layered segmentation
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Return on Investment
  • From proficient and fast information assortment and converging to changing crude data into significant experiences, Emarsys gives you an answer that allows you to associate with your clients at an extremely close to home level and utilize that to additionally develop your business.
  • Reliable and giving cost effective services.
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  • Increased email open rates by 25% through improved targeting
  • Boosted conversion rates by 15% with personalized content
  • Reduced unsubscribe rates by 30% due to more relevant messaging
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ScreenShots