Emburse Abacus vs. Navan

Abacus is great for smaller companies that need to automate expense management. It is a very user-friendly system that makes it easy for all employees to understand without any training. We have heard of issues with their AMEX program. Companies that have tens or hundreds of corporate AMEX cards should likely explore other options

Incentivized

TripActions is absolutely useful for any outside sales teams and companies that promote or offer a lot of travel. If the sales team travels as much as ours does, it's worth the investment. If travel is not something that most of your company has on a monthly to quarterly basis, I do not think that TripActions would be well suited for that environment

Incentivized

• It is a very useful platform it helps me effectively, it allows me to put restrictions on the dates, till a card could be used.
• Embrace Abacus has provided me much relief and saved my time which was spent in chalking out the financial status of my organization.
• Emburse Abacus has equipped me with amazing features which are helping me to automatically set various limits about the expenditures and I always remain up to date about any purchase.

• Provides a wide range of travel options within a wide budget.
• It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.

Incentivized

• I think this just has to do with how we use it but when go in to select a "category" or "event," it looks a little cluttered and can be hard to find what you are looking for.
• It will not allow you to attach 2 items unless you are doing a split. This is not really an issue but there are times where I would like to include a screenshot with additional information and I have to put everything into one picture.

Incentivized

• Global Pricing: Since TripActions has the role of an inventory aggregator, they have to tackle inventory one distributor at a time. If CTrip or MakeMyTrip has better inventory, it won't flow through to TripActions until a deal with them is made.
• Controls: TripActions is very open in the way it enforces policy - meaning it isn't for every company. If a customer wants more heavy-handed controls, they'll have to go with a competitor.

Incentivized

This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.

I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.

Incentivized

- Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.

Incentivized

We migrated from SAP Concur to Emburse Abacus after carefully considering a number of factors. Total cost of ownership, new user training and adoption, direct integration with our ERP, and the ability to process individual expenses in real-time as opposed to processing monthly expense reports all weighed in Abacus' favor during the decision and selection process.

Incentivized

TripActions is the first platform of its kind used by the company. Our director of Domestic Sales selected TripActions after evaluating other platforms (the names of which I do not know). His objective was to streamline travel planning, so that individual users are able to handle their own travel needs within company budgets, rather than relying on a travel coordinator position to handle planning for multiple employees (which had been the approach prior to TripActions).

Incentivized

• It does seem like they are still working out some kinks in the web and mobile apps – a few times the app has crashed. But they're also very fast to push updates.
• The benefits are simple. No one likes taking time out of their day to do expense reporting. Abacus speeds that process up considerably. The interface is clean, and I'm able to see what expenses are pending vs. expenses that are already cleared.
• The benefit from a user standpoint is that it adds an element of organization to a process that is typically disorganized. It has saved us numerous hours.

Incentivized

• The ability to change flights while I am on the road in meetings. They actually call the agents for me.
• It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.

Incentivized