Empower

It is well suited for mid- to large enterprises, whereas it might be overwhelming for small organizations with fewer headcounts to manage. Overall, it's a good tool for employee profile management.

Incentivized

• Keep track of all our employee's 401K accounts
• They take care of all notices for account holders
• They take care of all tasks in a timely manner.

Incentivized

• Sometimes the tiles are removed automatically or stop working.

Incentivized

We have had no problems and will stay with Empower for our 401k needs.

Incentivized

Employees can log in and access their 401k accounts. They can make changes, check their balance or take out loans, with confidentiality. I give it an 8 because it takes 10 days to 2 weeks for those changes to get to me (the administrator) so I can make the necessary changes to their payroll profiles. I think a 5 day waiting period would be more reasonable.

Incentivized

Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.

Incentivized

It stood out when compared for features, legacy, customer support, and on-premises deployment.

Incentivized

• It has improved employee experience and is a good tool for management to track things.

Incentivized