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Engage Live Sales Dashboard vs. Kayako

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Engage Live Sales Dashboard

    Score10 out of 10
    Small Businesses (1-50 employees)
    The Engage Live Sales Dashboard is an HTML5, browser-based interface that enables users to log into and initiate real-time sales with their web-based visitors, prospects, customers and partners. From this central location users can share their availability (online status), manage real-time conversations in text/audio/video, track conversations, and monitor performance analytics that help them sell more. Users can also add widgets to their website that empowers visitors with the tools to easily…

    $7

    per user

    Kayako

    Score6.8 out of 10
    N/AKayako is a help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media.

    $79

    per month

    Pricing
    Engage Live Sales DashboardKayako
    Editions & Modules
    Engage Unlimited
    $7.00
    per user
    Kayako One
    $79
    per month
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Engage Live Sales DashboardKayako
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$199 per installationNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Engage Live Sales DashboardKayako
    Incident and problem management
    Comparison of Incident and problem management features of Engage Live Sales Dashboard and Kayako
    Feature
    Engage Live Sales Dashboard
    -
    Ratings
    Kayako
    2.0
    11 Ratings
    Organize and prioritize service tickets00 Ratings1.011 Ratings
    Expert directory00 Ratings1.05 Ratings
    Subscription-based notifications00 Ratings1.08 Ratings
    ITSM collaboration and documentation00 Ratings1.07 Ratings
    Ticket creation and submission00 Ratings7.011 Ratings
    Ticket response00 Ratings1.011 Ratings
    Self Help Community
    Comparison of Self Help Community features of Engage Live Sales Dashboard and Kayako
    Feature
    Engage Live Sales Dashboard
    -
    Ratings
    Kayako
    1.0
    9 Ratings
    External knowledge base00 Ratings1.09 Ratings
    Internal knowledge base00 Ratings1.08 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Engage Live Sales Dashboard and Kayako
    Feature
    Engage Live Sales Dashboard
    -
    Ratings
    Kayako
    1.0
    10 Ratings
    Customer portal00 Ratings1.07 Ratings
    IVR00 Ratings1.02 Ratings
    Social integration00 Ratings1.04 Ratings
    Email support00 Ratings1.010 Ratings
    Help Desk CRM integration00 Ratings1.06 Ratings
    User Ratings
    Engage Live Sales DashboardKayako
    Likelihood to Recommend
    -
    (0 ratings)
    1.0
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (11 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    7.5
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    2.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)