TrustRadius: an HG Insights company

Engage Live Sales Dashboard vs. Smartsupp

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Engage Live Sales Dashboard

    Score10 out of 10
    Small Businesses (1-50 employees)
    The Engage Live Sales Dashboard is an HTML5, browser-based interface that enables users to log into and initiate real-time sales with their web-based visitors, prospects, customers and partners. From this central location users can share their availability (online status), manage real-time conversations in text/audio/video, track conversations, and monitor performance analytics that help them sell more. Users can also add widgets to their website that empowers visitors with the tools to easily…

    $7

    per user

    Smartsupp

    Score9.3 out of 10
    N/ACzech company Smartsupp offers a live chat tool with a free version. The paid versions include visitor tracking and recording, and agent performance statistics.

    $20

    per month

    Pricing
    Engage Live Sales DashboardSmartsupp
    Editions & Modules
    Engage Unlimited
    $7.00
    per user
    Ultimate
    $239
    per month
    Standard
    starting at $20
    per month 100 to 200 live chat conversations per month
    Pro
    starting at $30
    per month 100 to 800 live chat conversations per month
    Offerings
    Pricing Offerings
    Engage Live Sales DashboardSmartsupp
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$199 per installationOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    Engage Live Sales DashboardSmartsupp
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Engage Live Sales Dashboard and Smartsupp
    Feature
    Engage Live Sales Dashboard
    -
    Ratings
    Smartsupp
    8.2
    7 Ratings
    Chat history and transcripts00 Ratings8.27 Ratings
    Chat reporting00 Ratings8.57 Ratings
    Chat and web analytics00 Ratings7.97 Ratings
    User Ratings
    Engage Live Sales DashboardSmartsupp
    Likelihood to Recommend
    -
    (0 ratings)
    7.9
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (7 ratings)