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Engage121 vs. Salesforce Marketing Cloud Social Studio (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Engage121

    Score4 out of 10
    N/AEngage121 Enterprise is a social media management, monitoring, publishing and reporting application serving multiple users across an enterprise – from brand managers, community managers, and the marketing team through to individual outlet owners.N/A

    Salesforce Marketing Cloud Social Studio (discontinued)

    Score7.3 out of 10
    N/ARadian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.

    $1,000

    Per Org Per Month

    Pricing
    Engage121Salesforce Marketing Cloud Social Studio (discontinued)
    Editions & Modules
    No answers on this topic
    Basic
    $1,000.00
    Per Org Per Month
    Pro
    $4,000.00
    Per Org Per Month
    Corporate
    $12,000.00
    Per Org Per Month
    Enterprise
    $40,000.00
    Per Org Per Month
    Offerings
    Pricing Offerings
    Engage121Salesforce Marketing Cloud Social Studio (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Engage121Salesforce Marketing Cloud Social Studio (discontinued)
    Listening/monitoring
    Comparison of Listening/monitoring features of Engage121 and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Engage121
    7.2
    3 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.8
    11 Ratings
    Boolean keyword searches3.32 Ratings8.010 Ratings
    Filtering out noise/spam9.01 Ratings8.010 Ratings
    Sentiment analysis7.52 Ratings9.09 Ratings
    Broad channel coverage9.01 Ratings10.011 Ratings
    Publishing
    Comparison of Publishing features of Engage121 and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Engage121
    8.6
    3 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.0
    11 Ratings
    Content planning and scheduling8.73 Ratings8.011 Ratings
    Audience targeting8.01 Ratings8.010 Ratings
    Content optimization8.52 Ratings8.09 Ratings
    Workflow management9.13 Ratings8.011 Ratings
    Engagement
    Comparison of Engagement features of Engage121 and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Engage121
    9.0
    1 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    9.0
    10 Ratings
    Automated routing and prioritization9.01 Ratings9.99 Ratings
    Customer interaction histories9.01 Ratings7.010 Ratings
    Bulk actions9.01 Ratings10.010 Ratings
    Marketing
    Comparison of Marketing features of Engage121 and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Engage121
    7.9
    3 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Lead generation8.01 Ratings8.09 Ratings
    Content marketing8.03 Ratings9.010 Ratings
    Paid media management8.01 Ratings8.08 Ratings
    Campaigns and promotions7.63 Ratings8.09 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Engage121 and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Engage121
    4.3
    3 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    11 Ratings
    Twitter6.93 Ratings8.011 Ratings
    Facebook6.03 Ratings8.011 Ratings
    LinkedIn1.01 Ratings10.08 Ratings
    Google+5.83 Ratings6.86 Ratings
    YouTube2.01 Ratings10.07 Ratings
    Instagram00 Ratings9.08 Ratings
    Pinterest00 Ratings6.54 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Engage121 and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Engage121
    6.8
    2 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Campaign success analytics6.52 Ratings8.010 Ratings
    Real-time tracking7.02 Ratings9.010 Ratings
    Competitor analysis7.02 Ratings8.08 Ratings
    Account management
    Comparison of Account management features of Engage121 and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Engage121
    8.8
    2 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.5
    10 Ratings
    Role-based user permissions & privileges8.52 Ratings8.09 Ratings
    Mobile access9.01 Ratings9.010 Ratings
    User Ratings
    Engage121Salesforce Marketing Cloud Social Studio (discontinued)
    Likelihood to Recommend
    6.1
    (3 ratings)
    9.0
    (52 ratings)
    Likelihood to Renew
    4.0
    (2 ratings)
    8.8
    (38 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Availability
    -
    (0 ratings)
    9.6
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.6
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (6 ratings)