EngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…
$12.74
per month per user
Nimble
Score 9.7 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Pricing
EngageBay
Nimble
Editions & Modules
FREE
$0
per month per user
BASIC
$12.74
per month per user
GROWTH
$42.49
per month per user
PRO
$84.99
per month per user
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
EngageBay
Nimble
Free Trial
No
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
EngageBay
Nimble
Features
EngageBay
Nimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
EngageBay
8.2
1 Ratings
6% above category average
Nimble
8.5
30 Ratings
10% above category average
Customer data management / contact management
10.01 Ratings
9.529 Ratings
Workflow management
10.01 Ratings
8.428 Ratings
Opportunity management
8.01 Ratings
8.128 Ratings
Integration with email client (e.g., Outlook or Gmail)
5.01 Ratings
9.429 Ratings
Contract management
8.01 Ratings
8.523 Ratings
Interaction tracking
8.01 Ratings
9.227 Ratings
Territory management
00 Ratings
8.724 Ratings
Quote & order management
00 Ratings
6.621 Ratings
Channel / partner relationship management
00 Ratings
8.126 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
EngageBay
8.5
1 Ratings
12% above category average
Nimble
8.1
22 Ratings
7% above category average
Case management
7.01 Ratings
7.922 Ratings
Help desk management
10.01 Ratings
8.321 Ratings
Call center management
00 Ratings
8.220 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
EngageBay
10.0
1 Ratings
27% above category average
Nimble
8.7
27 Ratings
14% above category average
Lead management
10.01 Ratings
8.426 Ratings
Email marketing
10.01 Ratings
9.026 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
EngageBay
9.0
1 Ratings
17% above category average
Nimble
8.2
29 Ratings
8% above category average
Task management
10.01 Ratings
8.529 Ratings
Billing and invoicing management
8.01 Ratings
8.418 Ratings
Reporting
9.01 Ratings
7.725 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
EngageBay
7.5
1 Ratings
1% below category average
Nimble
8.9
27 Ratings
16% above category average
Pipeline visualization
8.01 Ratings
8.827 Ratings
Customizable reports
7.01 Ratings
9.023 Ratings
Forecasting
00 Ratings
8.923 Ratings
Customization
Comparison of Customization features of Product A and Product B
EngageBay
7.5
1 Ratings
0% above category average
Nimble
8.6
29 Ratings
14% above category average
Custom fields
10.01 Ratings
9.029 Ratings
Scripting environment
5.01 Ratings
8.518 Ratings
Custom objects
00 Ratings
8.322 Ratings
API for custom integration
00 Ratings
8.820 Ratings
Security
Comparison of Security features of Product A and Product B
EngageBay
10.0
1 Ratings
18% above category average
Nimble
9.3
26 Ratings
11% above category average
Single sign-on capability
10.01 Ratings
9.424 Ratings
Role-based user permissions
10.01 Ratings
9.324 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
EngageBay
9.0
1 Ratings
21% above category average
Nimble
8.8
25 Ratings
18% above category average
Marketing automation
10.01 Ratings
8.725 Ratings
Compensation management
8.01 Ratings
8.919 Ratings
Platform
Comparison of Platform features of Product A and Product B
EngageBay
5.0
1 Ratings
38% below category average
Nimble
8.3
27 Ratings
12% above category average
Mobile access
5.01 Ratings
8.327 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.