TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Engagor (discontinued)

    Score6.8 out of 10
    N/AEngagor was a Social Media Management platform with key features include monitoring of the social web, real-time customer engagement, workflow automation, analytics and reporting. The product was acquired by Clarabridge in 2015, and then Clarabridge was acquired by Qualtrics in October 2021. Engagor is no longer available.N/A
    Pricing
    Engagor (discontinued)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Engagor (discontinued)
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Engagor (discontinued)
    Considered Both Products
    Discontinued Products
    Chose Engagor (discontinued)
    We evaluated Hootsuite, Coosto and Sparkcentral. Our contract with Engagor will end in 2016 so we’re currently looking at other tools as well. We made a selection between 9 or 10 tools and we are evaluating them to see which one is most valuable.
    Chose Engagor (discontinued)
    Smooth interface, pricing
    Chose Engagor (discontinued)
    Engagor is the most complete tool for us and their great customer service is a big plus.
    Chose Engagor (discontinued)
    Engagor has the most functions among them, which are critical to us - at an appropriate price level. The available integrations could also prove to be beneficial on the long run.
    Chose Engagor (discontinued)
    Using the combination of different tools led to an unorganized structure. We’d tagged on Radian6 and answered on the mentions via the classical FB pages or TweetDeck. This led to great efficiency loss which was captured and organised very well with our new tool, Engagor.
    Incentivized
    Chose Engagor (discontinued)
    We`ve tried dozens of tools and we've used 3 of them during one year at least. If you work on this you probably know tha the perfect tool doesn't exist, and it never will, but Engagor is pretty close to what we need as a company. If I have to say a competitor it would be really …
    Incentivized
    Chose Engagor (discontinued)
    Sprout Social is good for smaller accounts with limited traffic. Some insights available but often questionable data. Only picks up direct interaction (i.e. doesn't monitor likes or favourites). Sysomos was used for a while, but spent ages defining search times still producing …
    Incentivized
    Chose Engagor (discontinued)
    We used a product prior to 2012 called Looxii that is no longer available. We went with Engagor primarily out of necessity, but also because it delivered more for our business/client objectives within our budget than the other products we demo'd. Our selection base was around …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Engagor (discontinued)
    Likelihood to Recommend
    7.6
    (10 ratings)
    Likelihood to Renew
    7.5
    (8 ratings)
    Usability
    8.2
    (1 ratings)