Enghouse Vidyo vs. Skype (discontinued)

Vidyo works really well in a company setting as you can make it secure and train employees on how to use the tool. It may not work as well for things like virtual doctor appointments as not everyone is familiar with the tool.

Incentivized

Skype is an excellent choice for phone calls, both local and international, and is also one of the most affordable solutions for business office line. It is simple to use and get started with and provides a call experience on mobile that is similar to a regular phone call. It is not the ideal tool for team chat. For text-based team communication, a separate dedicated tool is still ideal

Incentivized

• Video Conference Calls - Good quality of image and voice for as many participants as you need.
• Webinars - Good for sessions where we have one main presenter and a big or small audience.
• Screen sharing - Allows you to share your screen.

Incentivized

• Perfect for chatting via text. Has emojis, file sharing, audio sharing, and even video sharing capabilities.
• Good for video chats. You can do 1 on 1 sessions with a good quality video.
• Privacy is also another important function they have. They allow for private conversations between users.
• Ability to delete conversations with sensitive information you may not want seen by users not authorized. Can share confidential information via Skype.
• Customizable profiles to fit your company culture.

Incentivized

• The design and the branding give little to be desired
• Customer support is below average
• The API must be rewritten and add more functions that are commonly requested.
• Project codes are not well maintained and hard to find.

Incentivized

• Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
• It is hard to figure out how to use emojis and upload images in the chat.
• The background images do not fool anybody....it is clearly not your real background.

Incentivized

I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.

Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability

Incentivized

Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.

Incentivized

We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.

Incentivized

I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.

Incentivized

It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.

Incentivized

Vidyo was acquired for telemedicine utilization, but quickly found the benefits across the organization for every day business needs. The ability to setup and invite external users in has worked flawlessly. The ability to click a link, download the app, and enter a secure room cannot be beat. The hassle of having to know someones username or login in order to video call them is a pain. The concept of a hosted room where an invite is sent to anyone's email has been exceptional and easy for even those who are not tech savvy.

Incentivized

Selected Skype because it was the only platform that was available for such purposes for video conferencing or audio conferencing. Since Microsoft, the tech giant, backed it, it was assured that it would work great in terms of productivity, with utmost security measures for all data, conversations, work materials, and personal information.

Incentivized

• It's allowed for rapid expansion of telemedicine programs within my organization. As a likely future form of every day care, Vidyo has allowed us to bring a revenue generating program that is well suited for success in the future.
• Improved partnership with community practices and providers, and allowed my organization to build relationships with other healthcare facilities across the state and beyond. Helping build integrated health information sharing, and bringing our facilities expertise to rural communities in the central US.
• Provides our remote patients and families a sense of access to exceptional care. Being able to see and talk to their doctors form the comfort of their home cannot be priced.
• Removed high costs associated with flying in candidates for first or even second round interviews.

Incentivized

• Skype has contributed to increased efficiency for remote collaboration, especially now due to the ways things are and having so many remote employees. Without this tool, or any collaboration tool, business could not move forward.
• I think Skype is the cost effective solution also between it and the other competitors out there. I'm not privy to the exact costs, but it strikes me as the cheaper option.
• The only negative impact I would say is its lack of functionality and customization for larger organizations or groups that have employees spread out or require inter-departmental collaboration.

Incentivized