Entelo vs. iCIMS Talent Cloud

Great for reaching out to passive candidates and standing out instead of using LI. Candidates are used to receiving the same messages in the same format and by using this tool we have the chance to mix it up and try and stand out from our competition. Entelo has been an awesome addition to my toolbox

Incentivized

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.

Incentivized

• Email Tracking. You are able to track your open rates, click-thru rates, and reply rates of your email campaigns. This allows you to a/b test different subject lines and bodies of emails to see what really works.
• Find personal email addresses. Of all the tools that I use Entelo has the highest success rate of finding personal email addresses of candidates. I would say they hit on about 70-80% of the candidates I want to contact and that number increases for tech talent.
• Entelo pulls from many different data sources across the web to create an Entelo profile of the candidate. You are able to source all these different sources from one platform.
• You can filter out candidates that are already on one of your Lists (think Projects on LInkedIn Recruiter), previously contacted, previously viewed, founders, and recruiters which is great so you aren't running through the same candidates over and over again. They also have many of the other normal filters likes company, education, company size, etc.
• They recently launched a new product, Envoy. Entelo Envoy uses artificial intelligence and deep learning to automatically find, nurture and deliver interested job candidates directly to the email inboxes of recruiters.

Incentivized

• Configuration - we are able to configure it to meet our business needs.
• User friendly - I feel it is easy to use and we are able to roll it out with minimal training for our field
• System availability - we have limited to almost no issues with the system being slow or not available during business hours.

Incentivized

• Sourcing through Entelo's candidate database is more limited than looking for candidates on LinkedIn.
• Sometimes profiles are stale on Entelo's database so I would have to look elsewhere to find the updated information.
• The database is not a great source for non engineering profiles.

Incentivized

• Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
• Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor

Incentivized

I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.

Incentivized

We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

Things went smoothly

I have used LinkedIn Talent/Recruiter for years but one significant advantage that Entelo has is the fact that you can obtain candidate personal contact info and tracking of any emails you sent. I felt when I was recruiting for engineers, any Inmails I would send would not be read by the candidate, since many recruiters tend to bombard technical candidates with multiple inmails. With Entelo, you feel like your email isn't lost in a crowd since there is a tracking mechanism and the notification of when a candidate opens an email is great! I selected Entelo because of the ease of use, the functionality of tracking emails and contact info. I have sourced many candidates using the platform and I'm very happy! I will continue using Entelo in my recruiting efforts. I highly recommend to any recruiting department that relies heavily in sourcing candidates.

Incentivized

The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• It has made it quicker for me to source for multiple roles thanks to Envoy
• We were able to make a placement using its browser extension to find a candidate's email address
• Has given me weekly reports to understand some A/B testing regarding candidate reach out

Incentivized

• It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
• I can speak to multiple people at one time which saves me time in the long run
• I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.

Incentivized