Epic EpicCare EMR vs. InterSystems TrakCare

EPIC is well-suited for most large acute care facilities. Not convinced it's the best product/application in the behavioral health space.

Incentivized

Well suited if you have no developers and need something up quickly to let users get into patient data. But if you want to go beyond the layout, organization, or access of the application, it’s an uphill battle and doesn’t scale at all. If you want to be able to evolve the product, it’s not easy whatsoever

Incentivized

• One centralized location for medical records review, retrieval, additions/updates, etc.
• User-friendly application.
• Well know in the field, therefore training is easier than with a foreign (unknown) system.

Incentivized

• Quickly get a front end working into patient indexes.
• Integrates with InterSystems products.
• Works with IE well.

Incentivized

• Med Order simplification.
• Easy workflow.
• AI prediction.

Incentivized

• Extensibility of features.
• Custom JavaScript/HTML/CSS support is almost nonexistent.
• Source control has to rely on serialization of entire compiled package of TrakCare instead of individual edited files.
• Transformations should handle everything instead of just non system default code.

Incentivized

The Company normally responds to most requests. At times, however, the response times are longer than expected.

Incentivized

InterSystems has great support, however TrakCare is a different experience and their knowledge of that product is far more limited. This is shown through the lack of documentation of the product.

Incentivized

Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.

Incentivized

• Easy way to track records.
• Worth the ROI.
• Saves time.
• Less paperwork.

Incentivized

• Quick results for a new company.
• Costing exponentially more to maintain as we evolve the product.

Incentivized