Epic MyChart vs. Symbaloo

Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.

Incentivized

It is suited to everyone as a homepage where you can save all your key links, pages and websites.

My only bookmark is Symbaloo - then all my frequent pages and pages I need to remember sit in there.

It might not be necessary if you do not use lots of online sites/pages/forms/resources.

Incentivized

• Collecting payments for bills
• Providing patient data for analysis
• Continuous updates of their UI
• Integrating different tools like virtual visits, SmartExam

Incentivized

• Visually allows for key websites to be saved.
• Works as a great homepage.
• Can be good for sharing links too.

Incentivized

• Slow communication form for private messaging, could add a live chat feature option.
• Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
• Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.

Incentivized

• It could be more user friendly to edit your saves.
• And there are ads.

Incentivized

More market share, so people are more used to Epic MyChart.

Incentivized

• It has created more ways to communicate with patients and other providers.
• It has helped with Med reconciliation.
• Reduction of work redundancies.

Incentivized

• It definitely makes work more organised and efficient, it is cost free so there is no impact as no investment needed!

Incentivized