Epicor ECM vs. Gazelle Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor ECM
Score 5.6 out of 10
N/A
Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
Gazelle Platform
Score 6.0 out of 10
N/A
The Gazelle Platform is a portal to store data and resources: documents, reports, photos, and media files; links, contacts, communication streams, social networking, and activity streams. It helps organizations manage projects, team members, and communication all in one portal. Functionality includes Project Management, Task Management, Time Tracking, Resource Management and Reporting Key Functions..N/A
Pricing
Epicor ECMGazelle Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor ECMGazelle Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epicor ECMGazelle Platform
Considered Both Products
Epicor ECM
Chose Epicor ECM
DocStar has more options and security levels and better OCR capability.
Chose Epicor ECM
Briefly evaluated Veeam before settling on new DMS that had these features. That product looked outstanding, but couldn't justify the duplication of costs for similar results. Did not get a lot of chance to use it, but the mobile availability to access the console looked great …
Chose Epicor ECM
This was the software that was chosen for the company before I was employed.
Chose Epicor ECM
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe …
Gazelle Platform
Chose Gazelle Platform
Gazelle Platform is much more advanced and user-friendly for a candidate scheduling multiple events. This triggers our candidates to easily schedule more interviews which is exactly what we need to save time and secure the candidate a job. Gazelle Platform is the only available …
Features
Epicor ECMGazelle Platform
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Epicor ECM
9.4
Ratings
17% above category average
Gazelle Platform
8.3
Ratings
4% above category average
Content capture & imaging9.00 Ratings2.00 Ratings
File sync, storage & archiving9.00 Ratings8.00 Ratings
Document management9.00 Ratings10.00 Ratings
Records management10.00 Ratings10.00 Ratings
Content search & retrieval10.00 Ratings9.00 Ratings
Enterprise content collaboration9.00 Ratings5.00 Ratings
Content publishing & creation9.00 Ratings10.00 Ratings
Security, risk management & information governance9.90 Ratings10.00 Ratings
Contract lifecycle management9.00 Ratings10.00 Ratings
Automated workflows9.90 Ratings9.00 Ratings
Artificial intelligence9.00 Ratings00 Ratings
Mobile support10.00 Ratings00 Ratings
Integration9.90 Ratings8.00 Ratings
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User Ratings
Epicor ECMGazelle Platform
Likelihood to Recommend
10.0
(0 ratings)
6.0
(0 ratings)
Support Rating
9.9
(0 ratings)
-
(0 ratings)
User Testimonials
Epicor ECMGazelle Platform
Likelihood to Recommend
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
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Anyone unable to find software specific to their needs- look no further. Gazelle Platform will suit you. The staffing world is suited as there are more variables than one person and one client. There are more variables. This software would cover anything but is maybe not needed for a simple user. This is to solve the problem of dynamics being outside the norm.
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Pros
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
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  • Adaptability - open to the complex world of staffing
  • Highly responsive
  • Quick turnaround on edits and initial set up
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Cons
  • The procedure to save documents is cumbersome -- too many steps.
  • The naming process is not intuitive.
  • Emailing large documents from DocStar can be impossible -- if a document is large, we sometimes are unable to email it from DocStar.
  • Customer support has not been good. Training is confusing, and even after training sessions, we do not fully comprehend how to use the software.
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  • Complicated dashboard
  • Too many options for different parts of the process on one page
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Support Rating
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
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No answers on this topic
Alternatives Considered
Briefly evaluated Veeam before settling on new DMS that had these features. That product looked outstanding, but couldn't justify the duplication of costs for similar results. Did not get a lot of chance to use it, but the mobile availability to access the console looked great and easy to use.
Read full review
Gazelle Platform is much more advanced and user-friendly for a candidate scheduling multiple events. This triggers our candidates to easily schedule more interviews which is exactly what we need to save time and secure the candidate a job. Gazelle Platform is the only available software for what we needed. It’s not a simple calendar, it’s use is complex which is what was needed at my last staffing job.
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Return on Investment
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
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  • Gazelle Platform saves us time on taking calls for appointments for multiple location job interviews from many candidates looking for work.
  • This has freed up a customer service rep to assist with other duties, so the ROI is positive.
  • The initial cost of the Gazelle Platform is made up immediately, as the software will save you so much time and manpower.
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ScreenShots