Epicor ECM vs. SOHODOX

It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.

Incentivized

For a smaller to medium organization, SOHODOX is a great solution when the need is collaborative storage with advanced searching. The software does a great job of allowing organization via files / folders or tagging. The cost is not cheap, but affordable, and is quick to spin up and use as well as add users as you go.

Incentivized

• Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
• We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
• The functionalities are straight forward, so it is not hard to use the docStar system.

Incentivized

• Supports all document types as well as versioning.
• Integrated across all computer and mobile device operating systems for complete access to data.
• Complex indexing that allows for advanced and fast searching.
• Easy to use interface that is not challenging for the average user.

Incentivized

• The procedure to save documents is cumbersome -- too many steps.
• The naming process is not intuitive.
• Emailing large documents from DocStar can be impossible -- if a document is large, we sometimes are unable to email it from DocStar.
• Customer support has not been good. Training is confusing, and even after training sessions, we do not fully comprehend how to use the software.

Incentivized

• Not a truly scalable software package, best fit for single or smaller organizations up to 15 users.
• Does not force structure and is less document management and more document storage / organization.
• Pricing is not cheap but is relative to what you receive, online document storage and advanced access across devices.

Incentivized

It's easy to operate.

Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.

Incentivized

Briefly evaluated Veeam before settling on new DMS that had these features. That product looked outstanding, but couldn't justify the duplication of costs for similar results. Did not get a lot of chance to use it, but the mobile availability to access the console looked great and easy to use.

Incentivized

Well, it a good product at an affordable price, which makes it suitable for me to chose Sohodox.

• We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.

Incentivized

• It increases my company productivity and saves time.