Epicor ECM vs. Worldox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor ECM
Score 5.6 out of 10
N/A
Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
Worldox
Score 8.7 out of 10
N/A
Worldox GX4 is a document management software offering from World Software Corporation. It includes features such as document and email management solution and managing, sharing, and accessing digital content across media.N/A
Pricing
Epicor ECMWorldox
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor ECMWorldox
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epicor ECMWorldox
Features
Epicor ECMWorldox
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Epicor ECM
9.4
Ratings
17% above category average
Worldox
-
Ratings
Content capture & imaging9.00 Ratings00 Ratings
File sync, storage & archiving9.00 Ratings00 Ratings
Document management9.00 Ratings00 Ratings
Records management10.00 Ratings00 Ratings
Content search & retrieval10.00 Ratings00 Ratings
Enterprise content collaboration9.00 Ratings00 Ratings
Content publishing & creation9.00 Ratings00 Ratings
Security, risk management & information governance9.90 Ratings00 Ratings
Contract lifecycle management9.00 Ratings00 Ratings
Automated workflows9.90 Ratings00 Ratings
Artificial intelligence9.00 Ratings00 Ratings
Mobile support10.00 Ratings00 Ratings
Integration9.90 Ratings00 Ratings
User Ratings
Epicor ECMWorldox
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
9.9
(0 ratings)
-
(0 ratings)
User Testimonials
Epicor ECMWorldox
Likelihood to Recommend
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
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Worldox is well suited for any company looking for document management. It requires training and buy-in from company employees but can greatly improve productivity and organization and reduce clutter on network server storage.
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Pros
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
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  • Red lining documents
  • Saving different versions of documents
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Cons
  • The procedure to save documents is cumbersome -- too many steps.
  • The naming process is not intuitive.
  • Emailing large documents from DocStar can be impossible -- if a document is large, we sometimes are unable to email it from DocStar.
  • Customer support has not been good. Training is confusing, and even after training sessions, we do not fully comprehend how to use the software.
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  • Graphic user interface
  • Customer service
  • Mobile app support
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Usability
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Worldox is one of the easiest and user-friendly programs for document management systems that I have ever used. It is incredibly easy to create a document and then there are multiple ways to find a document. You can search by unique document ID numbers, document titles, and keywords within documents
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Support Rating
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
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Alternatives Considered
Briefly evaluated Veeam before settling on new DMS that had these features. That product looked outstanding, but couldn't justify the duplication of costs for similar results. Did not get a lot of chance to use it, but the mobile availability to access the console looked great and easy to use.
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This is a great program. It makes searching so much more efficient and therefore, cost-effective. On occasion I have entered a search term, but it really wasn't what I was exactly what I was looking for; this program provides me with multiple options!
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Return on Investment
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
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  • Lots of time saved (no more losing documents)
  • All files in one location, resulting in easier backups
  • Ethical firewalls, ideal for law firms
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ScreenShots