Epicor Propello vs. Microsoft Dynamics RMS (Discontinued)

Epicor Propello is incredibly user friendly from both a front-end user and a back-end user. Cashiers have an ease in learning the software and everything they need is on the screen in front of them. This means that even if they were to forget how something works, it is present on the screen if they look for it. Back end is easy to work with also. We have slowly progressed to using the different features this offers including tracking and maintaining supplies, new goods and donations. They are straight forward on how to use, and the support team has always been there for us when we have had any questions. They are rolling out a BETA this mid-year to allow companies to build out their own data-based reporting platform that I am really looking forward too.

Incentivized

Like I said before, it's great to use when you have to manage multiple warehouses, multiple stores or multiple websites, or all of the above and you need to keep an up to date inventory for all locations. Once learned it will make anyone's job much easier to do each day.

Incentivized

• Customization
• customer service
• reporting

Incentivized

• Once you set it up correctly, it just works
• Can be customized
• Tons of options

Incentivized

• Entering monthly/yearly budgets is time consuming and clunky
• Printing tags to a roll vs a paper printer is more complicated to set up
• item lookup from the front of the POS screen doesnt pull items. Have to hit search to pull up item list.

Incentivized

• Steep learning curve
• Not as advanced as new systems on the market
• Can be buggy with websites

Incentivized

It is honestly just so easy to use and setup. This has helped our culture at work a ton! The crew used to get very nervous about running register, that is not the case anymore

Incentivized

Clover is a nice system for a small one or two location enterprise, but with Epicor it is full service and the credit card processing fees are much more affordable as well.

Incentivized

It's been so long since we actually chose this program, I am not sure of the competitors out now. I started using it a couple years ago, but our company has used it for maybe 10 years now? We plan on reviewing other systems next year, so I will know more then.

Incentivized

• TV increase by being able to track sales easier
• increases sales by preventing downtime with internet outages
• increased manager production due to ease of training on the POS for new cashiers.

Incentivized

• It has saved us time by not having to do anything manually
• It has kept our inventory updated so customers are not upset
• It's always worked, so not a lot of dev/support money required

Incentivized