Epicor Service CRM vs. Insightly
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Epicor Service CRM | N/A | N/A | A purpose-built solution that helps automotive shops build stronger, more profitable relationships with the service's customers. The solution enables shops to identify and re-engage with vehicle owners who haven’t visited the shop with their normal frequency and supports customer communication, loyalty and promotions, shop reputation management, and related marketing activities. | N/A |
 Insightly | Score7.4 out of 10 | N/A | Insightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide. | $348 per year per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Epicor Service CRM | Insightly | |
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| Likelihood to Recommend | - | 7.1 |
| Likelihood to Renew | - | 9.2 |
| Usability | - | 7.4 |
| Availability | - | 9.0 |
| Performance | - | 7.9 |
| Support Rating | - | 8.9 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.0 |
| Implementation Rating | - | 8.2 |
| Configurability | - | 9.9 |
| Contract Terms and Pricing Model | - | 8.4 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 9.0 |
| Professional Services | - | 10.0 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 7.8 |