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Epicor Service CRM vs. Nimble

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Epicor Service CRM

Nimble

97 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Service CRM

    		N/AN/AA purpose-built solution that helps automotive shops build stronger, more profitable relationships with the service's customers. The solution enables shops to identify and re-engage with vehicle owners who haven’t visited the shop with their normal frequency and supports customer communication, loyalty and promotions, shop reputation management, and related marketing activities.N/A

    Nimble

    Score9.9 out of 10
    		N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    Epicor Service CRMNimble
    Editions & Modules
    No answers on this topic
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Epicor Service CRMNimble
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Epicor Service CRMNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    8.5
    30 Ratings
    Customer data management / contact management00 Ratings9.529 Ratings
    Workflow management00 Ratings8.428 Ratings
    Territory management00 Ratings8.724 Ratings
    Opportunity management00 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.429 Ratings
    Contract management00 Ratings8.523 Ratings
    Quote & order management00 Ratings6.621 Ratings
    Interaction tracking00 Ratings9.227 Ratings
    Channel / partner relationship management00 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    8.1
    22 Ratings
    Case management00 Ratings7.922 Ratings
    Call center management00 Ratings8.220 Ratings
    Help desk management00 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    8.7
    27 Ratings
    Lead management00 Ratings8.426 Ratings
    Email marketing00 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    8.2
    29 Ratings
    Task management00 Ratings8.529 Ratings
    Billing and invoicing management00 Ratings8.418 Ratings
    Reporting00 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    8.9
    27 Ratings
    Forecasting00 Ratings8.923 Ratings
    Pipeline visualization00 Ratings8.827 Ratings
    Customizable reports00 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    8.6
    29 Ratings
    Custom fields00 Ratings9.029 Ratings
    Custom objects00 Ratings8.322 Ratings
    Scripting environment00 Ratings8.518 Ratings
    API for custom integration00 Ratings8.820 Ratings
    Security
    Comparison of Security features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    9.3
    26 Ratings
    Single sign-on capability00 Ratings9.424 Ratings
    Role-based user permissions00 Ratings9.324 Ratings
    Social CRM
    Comparison of Social CRM features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    8.4
    29 Ratings
    Social data00 Ratings8.429 Ratings
    Social engagement00 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    8.8
    25 Ratings
    Marketing automation00 Ratings8.725 Ratings
    Compensation management00 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Epicor Service CRM and Nimble
    Feature
    Epicor Service CRM
    -
    Ratings
    Nimble
    8.3
    27 Ratings
    Mobile access00 Ratings8.327 Ratings
    User Ratings
    Epicor Service CRMNimble
    Likelihood to Recommend
    -
    (0 ratings)
    8.5
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (19 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (19 ratings)