Epicor Service CRM vs. vCita
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Epicor Service CRM | N/A | N/A | A purpose-built solution that helps automotive shops build stronger, more profitable relationships with the service's customers. The solution enables shops to identify and re-engage with vehicle owners who haven’t visited the shop with their normal frequency and supports customer communication, loyalty and promotions, shop reputation management, and related marketing activities. | N/A |
 vCita | Score8.5 out of 10 | N/A | vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to… | $29 per month |
| Epicor Service CRM | vCita | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Epicor Service CRM | vCita | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales Force Automation |
| ||||||||||
| Marketing Automation |
| ||||||||||
| CRM Project Management |
| ||||||||||
| Customization |
| ||||||||||
| Platform |
| ||||||||||
| Security |
| ||||||||||
| Epicor Service CRM | vCita | |
|---|---|---|
| Likelihood to Recommend | - | 9.7 |
| Usability | - | 9.5 |
| Support Rating | - | 8.5 |