Teem by Eptura vs. Lobbytrack

Teem is well suited for hoteling desks and room booking.

Incentivized

I think that Lobbytrack would be suited for most organizations that are trying to modernize their visitor management workflow. You would need someone with a technical background to make the most of the Lobbytrack feature-set, but you can get the core functionality of the system up and running fairly quickly. The product might be less desirable for an organization where compliance and security is a critical priority, as features like their SSO integration still needs to mature.

Incentivized

• The UI is awesome.
• The ability to customize is cool.
• Integration across different platforms is good, too!

Incentivized

• Sign in visitors with Name Phone number their identity.
• It notifies the host.
• It can also pre register the visitor and also to immediate registration.
• Control access and photo identity.

• The Outlook plug-in crashes my computer from time to time.

Incentivized

• Scheduled reports (instead of run on demand).
• Published API and/or an automated way of loading data to the database (it's not difficult but could be automated).
• Updating layout of printed labels is not very intuitive (but we only have to do it rarely).

Incentivized

They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.

Incentivized

I've been using Teem for a little over a year, and it works well as a product. I haven't investigated other products that do the same thing, but I need to. That being said, Teem's customer service is awesome. So the tool would have to be fairly impressive for me to entertain a switch

Incentivized

Lobby track has proved to be cost-efficient and at the same time, this is also multi-tasking where each and every step and user interface is very easy to use. Even the visitors can self-register themselves and need not wait for the other person to do an entry. Plus the biggest advantage that we have observed is the final report which helps us to create a database.

• Teem has made it much easier to find rooms in a pinch, so that has reduced a lot of time for users.
• Teem has made it much easier for us to track all guests coming into the building and vastly improved our tracking/reporting.
• On the downside, it has been expensive adding new conference rooms due to the cost of hardware which can be pretty negative.

Incentivized

• We used to have to issue hand-written tardy passes and these are now machine-generated.
• Reports of when students are tardy are easy to run.
• Logging/tracking of visitors is much easier than in the past.

Incentivized