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erxes vs. Fin by Intercom

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    erxes

    Score7.9 out of 10
    N/AIn a world where everything is shifting, especially the way people communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing solution for teams to focus on the entire customer journey. Merge all marketing, sales and customer service tools into one platform for greater output. Replace 3-5 apps and manage different businesses using one account with no branding. Additionally, erxes is an open source software.

    $0

    up to 10 users

    Fin by Intercom

    Score8.5 out of 10
    N/AFin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

    $0.99

    one-time fee per 1 resolution

    Pricing
    erxesFin by Intercom
    Editions & Modules
    Growth - Free
    $0.00
    up to 10 users
    Growth - Upgraded
    $20.00
    per upgrade per month
    Enterprise
    Custom
    Fin with your current helpdesk
    $0.99
    one-time fee per 1 resolution
    Copilot add-on
    $35
    per month per user
    The Early Stage program
    $65
    per month (6 support seats)
    Proactive Support Plus add-on
    $99
    per month
    Fin with Intercom’s Helpdesk
    from $39 + $0.99 per Fin resolution
    per month per seat
    Offerings
    Pricing Offerings
    erxesFin by Intercom
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe Growth Plan is free for teams up to 10 people, with 10 Free Integrations, 100,000 contacts. You only pay per upgrade you need, starting from $20.00/month.Fin comes with a 90-day money-back guarantee. Here's how it works: Use Fin in at least 250 conversations within the first 90 days after trial. If you're not satisfied, you can request a refund of up to $1M. Refund requests must be submitted within 90 days of starting the subscription.
    More Pricing Information
    User Ratings
    erxesFin by Intercom
    Likelihood to Recommend
    -
    (0 ratings)
    8.3
    (321 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (21 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (228 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.7
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.4
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.6
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)