eSentire headquartered in Ontario offers Managed Detection and Response. Through their service, eSentire proactively hunts threats across a client's network, endpoints, cloud and hybrid environments so users can focus on everything else.
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SentinelOne Vigilance
Score 9.0 out of 10
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SentinelOne’s Vigilance Respond and Respond Pro Managed Detection & Response (MDR) service subscriptions are designed to supplement their endpoint security SaaS offerings. Their team is an in-house non-outsourced team of security experts that augment customer security with a second set of eyes that enable customers to focus on incidents that matter.
eSentire provides a good service for smaller organizations or larger organizations that cannot or do not want an internal security operations team. If your organization is looking for an extremely thorough and fully customizable security program, you may want to consider doing it in-house or perhaps using eSentire to provide primarily off-hours support.
Excellent value for a team without dedicated EDR personnel or low staff. [SentinelOne] Vigilance does not integrate as well with internal staff and needs a better way to a round-robin or assign issues/follow up to numerous internal staff. Would benefit from more workflow to look at multiple issues.
[SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
Ability to extract notes and incidents to our SIEM would be great
A customer success manager would be a nice addition
eSentire is the best product in the MDR space for the following reasons: - They have been around for ~20 years (mature). - They have a proven track record of success. - They have an ecosystem of security analysts at all levels of comptetncy. - They have an excellent retention program that's designed to keep talent at eSentire.
SentinelOne Vigilance was as good or better than each of the products we also have used in this product range. We chose SentinelOne Vigilance for many of our clients based on the supported integrations with our other toolsets.