eSentire vs. Trustwave Managed Detection and Response

eSentire provides a good service for smaller organizations or larger organizations that cannot or do not want an internal security operations team. If your organization is looking for an extremely thorough and fully customizable security program, you may want to consider doing it in-house or perhaps using eSentire to provide primarily off-hours support.

Incentivized

Trustwave firewall is a nice way to provide and maintain a secure connection between your Managed NGFW Device(s) and their platform for overall efficient security. The software comes with adequate documentation that outlines clearly your duties and theirs and I constantly remind my team to read through; prevents several conflicts. Trustwave also conducts frequent updates so you're confident while the software handles the most sensitive of data.

Incentivized

• Research potentially malicious threats
• Incredibly responsive to incidents and general inquiries
• Deliver an effective product and process

Incentivized

• It is very reliable in environments without permanent refrigeration.
• The rules that it handles are static, but it has some mechanisms for detecting instruments, which for the current users are very good.
• It maintains VPNs in a stable way and its configuration is similar and compatible with other brands.

Incentivized

• Ability to take remedial action during an event.
• Acting on lower-criticality concerns.

Incentivized

• Trustkeeper portal can be slow
• Trustwave sales and support are lacking
• The endpoint client is a little large in size

Incentivized

eSentire is the best product in the MDR space for the following reasons: - They have been around for ~20 years (mature). - They have a proven track record of success. - They have an ecosystem of security analysts at all levels of comptetncy. - They have an excellent retention program that's designed to keep talent at eSentire.

Incentivized

After considering several major providers, we realized Trustwave will provide deeper visibility into our data lake which will allow powerful enrichment, investigation, hunting, and strong orchestration for incident response due to its robustness. Moreover, the professional services team at Trustwave delivered a turnkey setup and configuration, as well as continuous fine-tuning, to eliminate any transition-related complications

Incentivized

• Detection of potential threats/breaches.
• Remediation of threats in real time.
• Avoidance of ransomware in the environment.

Incentivized

• It has alleviated time from technicians who do not have to find RCA's for all incidents.
• It actively protects and monitors all traffic and reports in timely fashion.
• Support can be tricky to work with, but incident response makes up for that.

Incentivized