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eStreamDesk vs. Issuetrak

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eStreamDesk

    Score10 out of 10
    N/AeStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services.N/A

    Issuetrak

    Score7 out of 10
    N/AIssuetrak is help desk ticketing software that optimizes team workflows, automates requests, and expedites solutions. From managing IT help desk tickets, to processing product line change requests, its features allow organizations from any industry to track issues, measure data, and scale their support operation.

    $270

    per month 10 agents (Team plan minimum)

    Pricing
    eStreamDeskIssuetrak
    Editions & Modules
    No answers on this topic
    Team
    $212
    one-time fee per agent (10 agent minimum)
    Team
    $291
    per year per agent (10 agent minimum)
    Support
    $876
    per year per agent (3 agent minimum)
    Support
    $1059
    one-time fee per agent (3 agent minimum)
    Offerings
    Pricing Offerings
    eStreamDeskIssuetrak
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$2,000 one-time fee per installation
    Additional DetailsAll accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.Issuetrak Product Experts can provide for a quote for Cloud+ plans.
    More Pricing Information
    Features
    eStreamDeskIssuetrak
    Incident and problem management
    Comparison of Incident and problem management features of eStreamDesk and Issuetrak
    Feature
    eStreamDesk
    10.0
    1 Ratings
    Issuetrak
    6.7
    1 Ratings
    Organize and prioritize service tickets10.01 Ratings7.01 Ratings
    Subscription-based notifications10.01 Ratings9.01 Ratings
    Ticket creation and submission10.01 Ratings00 Ratings
    Ticket response10.01 Ratings00 Ratings
    Expert directory00 Ratings4.01 Ratings
    ITSM collaboration and documentation00 Ratings7.01 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of eStreamDesk and Issuetrak
    Feature
    eStreamDesk
    10.0
    1 Ratings
    Issuetrak
    -
    Ratings
    Customer portal10.01 Ratings00 Ratings
    Email support10.01 Ratings00 Ratings
    User Ratings
    eStreamDeskIssuetrak
    Likelihood to Recommend
    10.0
    (2 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    4.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)