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eStreamDesk vs. SAP Service Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eStreamDesk

    Score10 out of 10
    N/AeStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services.N/A

    SAP Service Cloud

    Score8.5 out of 10
    N/ASAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability.N/A
    Pricing
    eStreamDeskSAP Service Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eStreamDeskSAP Service Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.—
    More Pricing Information
    Features
    eStreamDeskSAP Service Cloud
    Incident and problem management
    Comparison of Incident and problem management features of eStreamDesk and SAP Service Cloud
    Feature
    eStreamDesk
    10.0
    1 Ratings
    SAP Service Cloud
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings00 Ratings
    Ticket creation and submission10.01 Ratings00 Ratings
    Ticket response10.01 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of eStreamDesk and SAP Service Cloud
    Feature
    eStreamDesk
    10.0
    1 Ratings
    SAP Service Cloud
    -
    Ratings
    Customer portal10.01 Ratings00 Ratings
    Email support10.01 Ratings00 Ratings
    User Ratings
    eStreamDeskSAP Service Cloud
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.7
    (83 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    8.2
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    5.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (52 ratings)