EvaluAgent vs. Playvox
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 EvaluAgent | N/A | N/A | EvaluAgent is a quality assurance and contact center improvement software platform, offering automated compliance checks and a streamlined evaluation experience. Users can build custom scorecards, automatically send “evaluations to be completed” to inboxes of evaluators, and utilize real-time reports, calibration, agent appeals and feedback to help call center agents flourish. | $23 per month per user |
 Playvox | Score7 out of 10 | N/A | Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps. | N/A |
| EvaluAgent | Playvox | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Add-Ons: One to Ones and Actions | — | ||||||||||||||
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| EvaluAgent | Playvox | |
|---|---|---|
| Likelihood to Recommend | - | 1.0 |
| Likelihood to Renew | - | 8.5 |
| Usability | - | 2.0 |
| Availability | - | 9.1 |
| Support Rating | - | 3.8 |
| Implementation Rating | - | 8.5 |
| Configurability | - | 6.4 |
| Product Scalability | - | 6.4 |
| Vendor post-sale | - | 8.1 |
| Vendor pre-sale | - | 9.0 |