Evalueserve Researchstream vs. MindMeister

Evalueserve Researchstream is very helpful for creating presentation slides that require a lot of time to create but where all of the necessary data and information for the slide can be found on the internet. The service is also very helpful for industry research that requires consulting many different sources and compiling and synthesizing the information. Evalueserve Researchstream is much less appropriate for creating any materials that require confidential information to be shared as the team is not under an NDA and thus cannot be made privy to such information.

Incentivized

This product is well suited for making mind maps and outlining projects and ideas from the start. It can be tough if you are trying to convert something you began in Docs. It allows for a lot of intuitive creation, making your work flow easily. It can get to be a bit clunky though if you make your map too large.

Incentivized

• Deadlines are almost always met on time.
• The team replies promptly to emails.
• The team offers up alternative solutions if the exact details of a request cannot be fulfilled.
• The team proactively communicates if a request cannot be met in full or will take longer than the deadline initially set by the requestor.

Incentivized

• The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
• The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
• I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.

Incentivized

• The final product sent to me was, at times, lacking enough detail or appeared hastily done.
• The databases and information platforms the Evalueserve Researchstream team has access to are limited, which limited the scope of what I could request and diminished the usefulness of what was sent to me.
• The Evalueserve Researchstream portal is not the most intuitive or easy to use. If I had not received a tutorial by an Evalueserve Researchstream team member, I would have struggled to understand how to properly uses the services offered by the Company.

Incentivized

• I wish collaborators could add comments without having to be given editor privileges. A "Reviewer" role would be helpful.
• I would like to be able to toggle note visibility on and off. If there is a way to do it now, I haven't found it. As it is, I have to hover or use the sidebar to see notes.
• Two or three times I have seen my nodes spontaneously reverse order in a big map (over their recommended limit). Even so, they are working on tracking the issue down.

Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.

Incentivized

My company ran a trial with Evalueserve Researchstream. During that trial, those at my company, including myself, used Evalueserve's services and were pleased with the product and helpfulness of their team. We also knew Evalueserve Researchstream had a record of helping similar, quality firms in the areas we wanted to use Evalueserve Researchstream for. So, my company moved forward with Evalueserve Researchstream, particularly in light of the fact my company did not find any other direct competitors offering the specific services it needed Evalueserve Researchstream for. My company, however, does use other services, including, but not limited to, Bloomberg and Refinitiv Eikon, for research, insights, and analysis to supplement Evalueserve Researchstream.

Incentivized

Mindmeister has a good free plan compared with Lucidchart, and better Google Drive integration in my opinion. draw.io has a better free plan than MindMeister, but I prefer MindMeister for mindmap creation still, while I prefer draw.io for other types of diagrams. Xmind is powerful, but bloated, and requires installation on every machine that needs to open the file. The fact that MindMeister is in the cloud is a huge bonus.

Incentivized

• Evalueserve Researchstream has saved junior staff at my company an immense amount of time that would have otherwise been spent on repetitive, lower-value tasks, which has helped with junior work-life balance
• Evalueserve Researchstream has allowed for more time and focus to be spent on higher value-add and revenue-generating activities
• Evalueserve Researchstream has given my firm an increased capacity to explore new markets and verticals for growth; the initial screening that the Evalueserve Researchstream team carries out is a helpful component of my company's analysis of such new areas

Incentivized

• Our meetings became more productive (time saving /better outcome).
• Project management activities became more efficient (time-saving/increased quality/better collaboration).
• It became easier to create online repositories to share relevant and well-organized information to our teams (before it was dispersed, incomplete, and difficult to find/manage).

Incentivized