Eventbrite vs. RingCentral Events

This software is very well suited for a variety of larger events, like lectures and performances. I have appreciated setting it up and allowing it to run around the clock for our participants, which ultimately provides a smoother experience. However, I probably wouldn't recommend it for events where you're expecting a smaller audience. It can take a while to set up exactly as you'd like, and it may not be worth the time if you're expecting 30 people or less (depending on how much info you're trying to gather, of course).

Incentivized

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.

Incentivized

• Eventbrite is a well-known and trusted place for purchasing tickets. That trust helps us sell tickets. It also eliminates the need for integrating some other payment system into a webpage, which would be the alternative.
• Eventbrite makes sending invitations easy. Upload contacts and using contacts from a previous event is very straight-forward. Building emails is simple, since there are a couple of prebuilt templates.
• Discount codes and strategic pricing structures are a significant part of our marketing for events. Eventbrite makes it easy to offer discount codes. We also create several ticket types that include multi-ticket discounts, early-bird type specials and more. Each of which help us reach our audience at the right time with the right price.

Incentivized

• Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
• Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
• Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
• Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.

Incentivized

• While integration with Facebook is fairly seamless, once you have uploaded the event description to Facebook, any additional revisions must be made on both Eventbrite and Facebook individually. It's not a live integration.
• My initial on boarding was extended by needing to seek information through various blogs, outside users and exploration through the site. More comprehensive training for first timers to the site would be welcome.
• Integration with the manager calendar would help the marketing timeline. It's helpful to get email reminders, but would be fabulous if milestones could be dropped in my calendar.

Incentivized

• The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
• The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.

Incentivized

Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.

Incentivized

We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due

Incentivized

Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).

Incentivized

I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.

Incentivized

Always willing to help out and they have a ton of information handy on their website for self-service. If you can't find what you're looking for, their support team is quick to help out and provide any assistance you may need.

Incentivized

For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.

Incentivized

Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.

Incentivized

My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.

Incentivized

Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events at scale.

Incentivized

• We have greater flexibility using Eventbrite than with our previous system. Previously, we could not schedule events or invites to occur at a specific time. If we wanted to promote our event 1-week in advance, our invite would go out based on the date/time of the event.
• Generally, about half the number of people who register for our events actually attend. But there are occasions when we need to limit registrations, something we couldn't do with our previous system.
• Eventbrite allows us to email our registered attendees ahead of an event with further details, or to follow-up with things discussed during our event. It provides yet another way of promoting our next event.

Incentivized

• Hopin has allowed us to extend our reach and become a go-to option for event organizers in the genre fiction space.
• We are able to host multiple events per month, some of which would require a mix of paid staff and volunteers with 10 times (or more! I've been on those teams in the past!) the number of people we need using the tools and automation in Hopin.
• The immersive experience converts 87% of attendees--either future event registrations or other products and services from us/our event partners.

Incentivized