Exclaimer vs. Newoldstamp

It is quick and easy to set up new signatures for departments/groups. However, we are on the cheaper plan, so we only get the ability to create ten templates for email signatures. Therefore, when someone needs to tweak a template, we need to be thoughtful of resources. This is great for our parts and sales teams to be able to send deals to customers as they are talking about other products and services.

Incentivized

I actually recommend Newoldstamp to colleagues quite often. It is an excellent and simple product that does exactly what is promised. On the rare occasion that technical support was needed, the support team was very quick to respond, knowledgeable and able to resolve my issue promptly every single time. It seems as though I have been working with the same technical support people as well which I would assume means they have a high employee retention rate, this is always a plus.

• Allows for easily customizing the templates for the signatures.
• Allows uploading custom logos or banners to be applied in the different signatures
• Allows assigning specific signatures to groups of users
• Connects easily with all Google Suite email accounts within the organization

Incentivized

• Customer Service - Chat questions are always answered within minutes.
• Reliable Product - Since we started using Newoldstamp it has been set it and forget it.
• Low File Size - Has not caused any issue with clients receiving our emails.

• Exclaimer's campaign rotation feature is not under campaigns and could be more intuitively placed within the platform.
• It would be helpful if they had an infographic to guide not IT but everyday users through initial set up and use. They do have great videos, but the impatient people need an infographic.
• Exclaimer's language in the platform can be a little clunky. It might be good to have it reviewed by Americans and Brits and try and find a happy medium that is relatively intuitive for both.

Incentivized

• We had an issue installing the signature on Chrome, and had to download Safari to get the signature to not have underlines on it. This was the recommended fix by Support
• If there is an update to be made across the entire team (new logo, promotion banner, etc.), each employee has to re-copy and re-paste the new signature. It doesn't take a lot of time, but I have to stay on top of everyone to make sure it's done. There might be a few days when the signatures don't match because some people do it faster than others

Incentivized

We are extremely satisfied with overall performance, ease of use, support, affordability, etc. Anytime we have had any questions, the support or sales teams have been very prompt, courteous, and forthcoming in resolving any issues or getting the right information we are looking for to us. That said, I am confident that we will be renewing our subscription.

Incentivized

In the order that I recall the setup process: Signature templates need to be set up (attribute mapping to AD) Office 365 connector needs to be set up (global admin needed and exclaimer engineer for guidance) Signature policies need to be set up (who gets which signatures) Office membership groups need to be setup (who in the org will use exclaimer) Members need to be added to those groups (user membership) Agents need to be deployed on the end-user hosts (local agent)

Incentivized

Creating, updating, duplicating, and organizing signatures is effortless. While we're good designers and could create HTML signatures ourselves, we don't need to. Newoldstamp does it for us.

we haven't experienced any errors before

Incentivized

I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.

Incentivized

I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.

Incentivized

Great product at a fair price. Does what it promises. Easy to use. Great customer support. Checks all the boxes.

Our implementation was relatively easy as we weren't cutting over from anything. We just got the software installed, set up the file share and got active directory set up. We got exsync on a scheduled task and it just worked. We built our templates and policies and it has always been relatively smooth.

Incentivized

365 was one consideration, but the features were quite lacking, and it does not make sense to put all eggs in a single basket, so to speak, when using 365 for other services (such as email). Exclaimer also covers other areas that are not targeted by other platforms. This includes the likes of NPS scoring staff members.

Incentivized

We originally started with WiseStamp, but I felt that is was difficult to create a signature. I found the process to be confusing and wanted a simpler approach to creating team signatures.

Incentivized

you can easily design more than one signature and spit it among the organisation

Incentivized

• Signatures appear on each email exactly as intended - a banner promoting a specific expo that we are attending and exhibiting at ensure that there is maximum visibility to the optimal audience
• Centralized management on a simple to use platform saves time and frustrations (and potential mistakes) - which is a huge plus for the IT team managing the tool
• dynamic and up-to-date signatures ensure maximum reliability in the organization's email communication medium

Incentivized

• Definitely worth the money to invest in this platform; we look professional
• We use it daily
• We can see the analytics of people clicking on our website or banner, etc.--it all pays for itself