TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Exotel

    Score6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI. The platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications.

    $200

    5 months Validity

    Ozonetel

    Score9.3 out of 10
    N/AOzonetel is a Cloud Telephony solution provider headquartered in San Jose, that enables businesses to communicate via all the channels, i.e. voice, email, social media, SMS, chat, on one platform with no capital investment. Ozonetel helps to run contact center, provide call management tools, analytics tools to monitor and track the customer interaction. Marketers can use the platform to run marketing campaigns like miss call campaign, sms campaign, and email campaigns.

    $30

    per month per user

    Pricing
    ExotelOzonetel
    Editions & Modules
    Dabbler
    $200
    5 months Validity
    Believer
    $500
    11 months Validity
    Influencer
    $1000
    11 months Validity
    Custom
    Get in touch
    Starter
    $30
    per month per user
    Standard
    $45
    per month per user
    Premium
    $55
    per month per user
    Custom
    Custom Pricing
    Offerings
    Pricing Offerings
    ExotelOzonetel
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ExotelOzonetel
    Considered Both Products
    Exotel Techcom
    Chose Exotel
    We are currently going to replace Exotel as our use cases have evolved over a period of time and it can no longer be satisfied by Exotel. Hence we have decided to move to a much advanced and customisable Cloud Telephony Solution - Intalk. We would still be using Exotel for …
    Incentivized
    Ozonetel Communications
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    ExotelOzonetel
    Likelihood to Recommend
    6.0
    (3 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    5.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)