ExtraHop Performance Platform vs. Liongard

ExtraHop is going to replace our packet capture and storage technology since it not only detects network security breaches but can also have sensors installed throughout our network to look at historical packet captures for analysis. ExtraHop is well suited for threat mitigation, network segmentation, and threat analysis of the network.

Incentivized

Liongard alerting and ticketing is customizable, it supports CWM, Teams and email integrations. After initial setup, the main issue is managing the inspectors. You will need someone to manage the inspectors and discoveries and troubleshoot some agent issues but the Liongard support is SUPER responsive and knowledgeable. The alerting isn't immediate, the inspectors update once or twice a day.

Incentivized

• Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
• Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
• Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.

Incentivized

• Search functionality could improve
• Legacy devices show in the app even after they are removed or decommissioned. This can be confusing
• Support is decent but not great

Incentivized

ExtraHop fits perfectly into the nist security framework to ensure the network is monitored and protected from anomalous behaviors.

Incentivized

Documentation could be a lot better. Tech support is outstanding.

Incentivized

A new and very useful ability of ExtraHop [Performance Platform] is the single tool for cloud forensics. Cloud incidents can easily be determined with the ability to implement responses along with assessments to easy the burden of reports. In comparison to Netscout, ExtraHop's user interface is more fluent and easier to maneuver.

Incentivized

• Positive impact on eliminating slow app response, which keeps our customers happy.
• Positive impact on service uptime again keeps customers happy.

Incentivized