ExtraHop Performance Platform vs. Splunk Enterprise

ExtraHop is going to replace our packet capture and storage technology since it not only detects network security breaches but can also have sensors installed throughout our network to look at historical packet captures for analysis. ExtraHop is well suited for threat mitigation, network segmentation, and threat analysis of the network.

Incentivized

Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.

Incentivized

• Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
• Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
• Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.

Incentivized

• Real-time + Scheduled alerts - i-e you can set up alerts which are actively monitoring your logs
• Pretty good response time for search results. With our key/value logging, Splunk makes it blazing fast to query the data.
• Dashboards provide insights into historical data
• Love how Splunk indexes all of the data and provides keys to search on

Incentivized

• Search functionality could improve
• Legacy devices show in the app even after they are removed or decommissioned. This can be confusing
• Support is decent but not great

Incentivized

• Even though there is a search tool as a help function, you still have to read through many documentation to find the answers you're looking for and sometimes you don't find it. The help function in Splunk could be improved to be more intuitive or have a built-in help per report, panel or dashboard.
• Creating a Splunk dashboard is rather straightforward however, customization is not. Splunk could be improved to provide more tools or features for customization such as adding colors and font options for text and graphs or graphics.
• My dashboard has a lot of useful information and I want the important panels and reports at the top but there is no easy way to do this. Perhaps Splunk could be improved to allow features such as adding URL links to other dashboards or some other clever way to emphasize the important data in my dashboard without compromising space.

Incentivized

We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.

ExtraHop fits perfectly into the nist security framework to ensure the network is monitored and protected from anomalous behaviors.

Incentivized

Splunk Enterprise has plenty of storage space for security logs and can search and correlate suspicious activities up to 30+ days back. Splunk Enterprise can integrate with a ticketing system to track threats and correlate with IoC between security events. Splunk Enterprise can provide reports of account lockouts. Splunk Enterprise can consolidate multiple security alerts into one entry with a number showing how many events occurred.

Incentivized

When properly setup and configured, Splunk is extremely reliable.

Incentivized

Documentation could be a lot better. Tech support is outstanding.

Incentivized

Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.

Incentivized

The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.

Smooth without too many major issues.

Incentivized

A new and very useful ability of ExtraHop [Performance Platform] is the single tool for cloud forensics. Cloud incidents can easily be determined with the ability to implement responses along with assessments to easy the burden of reports. In comparison to Netscout, ExtraHop's user interface is more fluent and easier to maneuver.

Incentivized

A lot of products have natively inside their own dashboards and or their own logging repositories. And each one is difficult to learn or they're too complex or they're not verbose in the sense that they're not easy to mine the data that you're looking for. So that could be anything from the native logging that you find in other Cisco products. It's easier to use Splunk to draw the data that you're looking for as opposed to going to the individual's products themselves to get the logs that you're looking for.

Incentivized

Splunk can scale in to the petabyte per day range which of course is awesome

• Positive impact on eliminating slow app response, which keeps our customers happy.
• Positive impact on service uptime again keeps customers happy.

Incentivized

• Splunk has allowed developers to diagnose production issues when access of control was taken away from them to be allowed to view items in production environments and I believe that is invaluable.
• At times some developers weren't super happy about using it, but it was more of the fact that they were used to having production access and not creating their splunk queries to get information.
• Going one place to view logs was very beneficial to have.

Incentivized