ExtremeCloud IQ vs. Microsoft Intune

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ExtremeCloud IQ
Score 8.5 out of 10
N/A
ExtremeCloud IQ provides unified management driven by Machine Learning (ML). It features configuration workflows, realtime and historical monitoring, comprehensive troubleshooting, and integrated network applications. Designed to take full advantage of Extreme’s end-to- end networking solutions, it delivers unified, full-stack management of access points, switches, and SD-WAN.N/A
Microsoft Intune
Score 8.4 out of 10
N/A
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Pricing
ExtremeCloud IQMicrosoft Intune
Editions & Modules
No answers on this topic
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
Offerings
Pricing Offerings
ExtremeCloud IQMicrosoft Intune
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ExtremeCloud IQMicrosoft Intune
Features
ExtremeCloud IQMicrosoft Intune
Configuration Management
Comparison of Configuration Management features of Product A and Product B
ExtremeCloud IQ
7.6
4 Ratings
6% below category average
Microsoft Intune
-
Ratings
Infrastructure Automation6.94 Ratings00 Ratings
Automated Provisioning8.54 Ratings00 Ratings
Parallel Execution8.04 Ratings00 Ratings
Node Management7.24 Ratings00 Ratings
Reporting & Logging7.54 Ratings00 Ratings
Version Control7.54 Ratings00 Ratings
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ExtremeCloud IQMicrosoft Intune
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User Ratings
ExtremeCloud IQMicrosoft Intune
Likelihood to Recommend
8.5
(4 ratings)
9.3
(50 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(2 ratings)
Usability
8.3
(4 ratings)
7.6
(9 ratings)
Performance
-
(0 ratings)
6.9
(14 ratings)
Support Rating
-
(0 ratings)
10.0
(10 ratings)
Implementation Rating
-
(0 ratings)
8.9
(2 ratings)
Ease of integration
-
(0 ratings)
7.6
(14 ratings)
User Testimonials
ExtremeCloud IQMicrosoft Intune
Likelihood to Recommend
Extreme Networks
ExtremeCloud IQ is definitely best suited for a mid/large-scale business. The tools provided for what you pay for would be mostly unnecessary for a small business - the pricing also would not condone the purchase for a small business. That said, we are more of a mid-sized district, and being able to manage this system with 120 APs deployed across 10 locations has been great. I'm the only person that purchases, configures, deploys and manages everything with ExtremeCloud IQ - and it doesn't take too much time to be able to do so. I'm certainly a fan of the product!
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Microsoft
Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
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Pros
Extreme Networks
  • GTAC support is excellent; they understand the issue and do not hesitate to help in detail.
  • The layout is very intuitive and easy to use, especially the templating of switch port types. It makes it simple to use context-based names so the purpose of the port can be understood.
  • The auto channel selection now works very well, including the SDR dual 5GHz mode.
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Microsoft
  • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
  • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
  • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
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Cons
Extreme Networks
  • XIQ Refreshes could be enhanced for closer to on-prem experience.
  • Client Data polling interval needs to be quicker, 10 minutes.
  • Full feature parity of switch management in XIQ.
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Microsoft
  • Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
  • Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
  • Add a feature to push out software updates for 3rd party apps
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Likelihood to Renew
Extreme Networks
No answers on this topic
Microsoft
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
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Usability
Extreme Networks
Being a web platform, it is very easily accessible. The user interface is very simple, intuitive, and visually well-designed. The learning to use it was very quick and can be done even without specific user manuals. Access to the analytics and troubleshooting tools is also extremely intuitive and very well-crafted.
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Microsoft
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
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Performance
Extreme Networks
No answers on this topic
Microsoft
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
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Support Rating
Extreme Networks
No answers on this topic
Microsoft
We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
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Implementation Rating
Extreme Networks
No answers on this topic
Microsoft
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
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Alternatives Considered
Extreme Networks
I previously used Aruba APs in the early 2010s - but have no other experience since then
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Microsoft
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
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Return on Investment
Extreme Networks
  • It has been referred to as "invisible IT" because the number of support tickets to the IT desk has been reduced to practically none.
  • An IT team no longer desires ongoing WiFi support agreements, as once it is set up well, they do not need to contact us for higher-tier support.
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Microsoft
  • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
  • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
  • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
  • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
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ScreenShots

ExtremeCloud IQ Screenshots

Screenshot of the ExtremeCloud IQ Dashboard