Facilitron vs. ServiceNow IT Service Management
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Facilitron | Score10 out of 10 | N/A | FACILITRON is a public spaces marketplace and provider of facility management and data solutions for public schools and colleges, headquartered in Los Gatos, California. They provide software, setup and support, Facilitron helps districts create, develop and manage facility use programs that maximize utilization and recovery costs, to drive a completely new approach to data-driven facility management. | N/A |
 ServiceNow IT Service Management | Score8.7 out of 10 | N/A | Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management. | N/A |
| Facilitron | ServiceNow IT Service Management | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Facilitron provides support and implementation at no additional charge. | ITSM Pro and ITSM Enterprise also are available with optional "Plus" add-ons. These include AI Agents, an AI Agent Studio, and other features that augment the capabilities of the platform using AI Virtual Agents to automate tasks. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Facilitron | ServiceNow IT Service Management | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 10.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | 10.0 | 9.0 |
| Availability | - | 10.0 |
| Performance | - | 9.0 |
| Support Rating | - | 7.3 |
| Online Training | - | 1.0 |
| Implementation Rating | - | 10.0 |
| Product Scalability | - | 10.0 |