FacilityONE vs. TOPdesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 FacilityONE | N/A | N/A | FacilityONE provides a cloud-based Enterprise Operations Solution for facilities management that encompasses proprietary interactive floorplans, customized data analytics, physical asset mapping, and CMMS platform. FacilityONE provides both virtual and physical field documentation of all critical mechanical, electrical, and plumbing systems. | N/A |
 TOPdesk | Score8.8 out of 10 | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | $76 per month Per agent |
| FacilityONE | TOPdesk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Required | Optional | ||||||||||||||
| Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing. | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| FacilityONE | TOPdesk | |
|---|---|---|
| Likelihood to Recommend | - | 8.9 |
| Likelihood to Renew | - | 9.1 |
| Usability | - | 9.0 |
| Availability | - | 9.1 |
| Performance | - | 8.1 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 7.3 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.9 |
| Configurability | - | 9.0 |
| Ease of integration | - | 6.5 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.1 |