Fathom AI vs. Fireflies.ai

I always ask if the other attendees are ok with my using the app. If they were not comfortable, I would turn it off. This is likely over-cautious, but I also am hesitant to use it in extremely sensitive and confidential conversations. I use it as often as possible and am heavily reliant on it for any status meetings where there might be action items for any attendee, etc

Incentivized

It does the job really well. They were one of the first on the scene and have continually improved overtime. It's crazy affordable, I'm always surprised when I see the $5 monthly charge compared to other apps I pay more for and use a lot less.

Incentivized

• Transcription
• Notes
• Recording

Incentivized

• Helps in transcription & take notes.
• Listening to the meeting is very easy.
• Can be integrated into other various software.
• They also provide the option to download the meeting and the option to like & dislike the recording.
• And I love their soundbites features which I can use to highlight the specific part of the recording for future use.

Incentivized

• Allow for audio-only telephone calls (similar to otter.ai)
• Additional stability

Incentivized

• Sometimes bot is too slow in the beginning of the meeting, it misses parts of the meeting
• You can not send the recap to people who doesn't have an account
• No built in analytic tools

Incentivized

I started using Fireflies.ai about 1.5 yrs ago. It was - and continues to be - extremely user friendly, very easy to adopt, very easy to navigate and learn.

Incentivized

otter is audio only, and doesn't monitor things like talk time. Both systems have great (relatively new) AI features. Fathom's is a little more functional (templates for notes that can be swapped out after the meeting. Otter's is a little more useful with the AI chat feature and the summaries are a bit stronger

Incentivized

When we used Chorus.ai in our organization, I thought the Analytics were worthless. Beyond the point I made earlier about using the iOS app doesn't count towards your Engagement score, the only way calls are correctly counted is to the Rep who set up the call. I manage a team of Sales Engineers who support Sales Reps, who typically set up the Zoom session. Chorus.ai doesn't show any stats on my team. However, Fireflies.ai is a virtual assistant that helps you manage your business. It recognizes voice commands from the user and turns them into tasks.

• It was free until recently, so this is n/a. I do have a paid subscription now that they released new AI features, but those are too new to review.
• The time I don't have to spend reviewing or rewriting my notes can be multiplied by my hourly rate, and would be a significant number if looked at on a monthly basis, but if you also consider the energy I get back and ability to be more present in meetings, that is priceless.

Incentivized

• It saves efforts of the team since we concentrate on meeting, not on note taking.
• Increases meeting productivity - everybody knows that everything said will be in the notes!
• Minimize wrong information distribution, summary is the same for everybody.

Incentivized