Fetch vs. Rydoo

Fetch was a great upgrade for us when we started using it since we were moving from a paper/email based manual expense system. It would probably work well for a smaller company with a few departments. We pretty quickly hit a wall with it where it essentially met our needs, but we had to live with many limitations. Again, it was an improvement from a manual expense system, but there could have been more detail to the expense reporting options to handle standard situations. A few months ago Fetch announced that they were ceasing operation. I'm not sure if they were shifting directions or if they got acquired, but the expense reporting system we used went away.

Incentivized

Very good tools that are easy to use, but the tools do require a bit of an adjustment period for many users who are used to submitting expenses in packets as opposed to individual line items.

Incentivized

• Receipt capture accuracy is awesome - I was proofing them at first and never finding errors, so stopped doing that entirely
• Simple categories - Expenses get divided into Submitted, Approved, and Paid. Extremely easy to see the status of submissions at a glance.
• Email receipt capability - You can just email receipts to receipts@fetchmoney.com and it automatically connects to your account

• Saves recent accounts so you do not have to search for them each time you are adding receipts
• Matches transactions quickly
• Reads receipt details accurately

Incentivized

• The UI could use a refresh.
• I'd like to see a place to save connections rather than accessing from "recent connections" every time I open Fetch.

Incentivized

• The receipt info that gets pulled in isn't always correct.
• The receipt info takes about 2 minutes to upload so could be faster.

Incentivized

When Rydoo is responsive, support is just fine, but there have been times when our requests for support have gone unanswered for more than a day when their queue has indicated response times much shorter than that.

Incentivized

Fetch is just simpler and works well for all the applications we require out of it. The price point is low and we don't really have any reason to shop around or find something else unless a new version of macOS becomes incompatible with Fetch.

Incentivized

I prefer Expensify over Rydoo. It is easier to work with both corporate cards and reimbursed expenses in Expensify, and it is much easier to reimburse the expenses directly through Expensify than having to work with a 3rd party outside of Rydoo. I have not used Expensify with multiple currencies, so I don't know how well it would handle that.

Incentivized

• The biggest I would say is the hard-to-quantify benefit for employees to be able to deal with receipts easily - plus, constantly be informed about the status of their reimbursements and the speed at which they are getting money back. People finally don't hate the experience of expensing anymore!
• Accounting's time spent on expense reimbursements is, I would say, reduced by 1-2 hours / week.

• Rydoo saves time, which saves money. I'm able to make and check expenses quickly.
• Rydoo was easy to learn and integrate. It didn't require lengthly training so it smoothed the onboarding process for new hires.
• Rydoo centralizes internal communication about specific expenses, since you can leave comments.

Incentivized