TrustRadius

FIDELITONE vs. Fleet Complete

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FIDELITONE
Score 0.0 out of 10
N/A
FIDELITONE, a supply chain management firm, helps businesses increase customers’ loyalty through specialized services in inbound logistics, order fulfillment, last mile delivery and service parts management. The solution is used to manage resources, create right-fit solutions, and optimize supply chain processes.N/A
Fleet Complete
Score 7.0 out of 10
N/A
Fleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.N/A
Pricing
FIDELITONEFleet Complete
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FIDELITONEFleet Complete
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FIDELITONEFleet Complete
User Ratings
FIDELITONEFleet Complete
Likelihood to Recommend
-
(0 ratings)
6.0
(0 ratings)
Support Rating
-
(0 ratings)
6.0
(0 ratings)
User Testimonials
FIDELITONEFleet Complete
Likelihood to Recommend
No answers on this topic
Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!
Katherine Klaus | TrustRadius Reviewer
Katherine Klaus
Administrative Director
Read full review
Pros
No answers on this topic
  • Affordable.
  • Includes a lot of added benefits such as BigRoad.
Katherine Klaus | TrustRadius Reviewer
Katherine Klaus
Administrative Director
Read full review
Cons
No answers on this topic
  • Desktop version is very outdated. Needs to be created to work with Macs as well.
  • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
Katherine Klaus | TrustRadius Reviewer
Katherine Klaus
Administrative Director
Read full review
Support Rating
No answers on this topic
Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.
Katherine Klaus | TrustRadius Reviewer
Katherine Klaus
Administrative Director
Read full review
Alternatives Considered
No answers on this topic
Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
Katherine Klaus | TrustRadius Reviewer
Katherine Klaus
Administrative Director
Read full review
Return on Investment
No answers on this topic
  • Peace of mind when it comes to hanging assets.
  • We have saved a lot of time when trying to calculate IFTA each quarter.
Katherine Klaus | TrustRadius Reviewer
Katherine Klaus
Administrative Director
Read full review
ScreenShots