Field Nation vs. Oracle Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Field Nation | Score9.9 out of 10 | N/A | Field Nation is a labor marketplace for IT field service, connecting companies and skilled technicians to do on-site field service work across the nation. | N/A |
 Oracle Service | Score5.1 out of 10 | N/A | Oracle Service is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A |
| Field Nation | Oracle Service | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Plus is a streamlined plan while Premier maximizes field services solutions. Enterprise offers predictable quality, control, and coverage. More features and savings are offered at key incremental spend milestones. Contact Field Nation's sales team to learn more. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Field Nation | Oracle Service | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Field Nation | Oracle Service | |
|---|---|---|
| Likelihood to Recommend | - | 5.1 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 10.0 |
| Availability | - | 10.0 |
| Performance | - | 9.0 |
| Support Rating | - | 10.0 |
| In-Person Training | - | 9.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 9.0 |
| Ease of integration | - | 5.0 |
| Product Scalability | - | 10.0 |