Field Promax vs. Oracle Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Field Promax | N/A | N/A | Field Promax enables the user to create, dispatch, invoice, manage and track work orders. Employees can view and update the status of their work orders and generate invoices right from any smart phone. Integrates with QuickBooks. Features: Work orders can be created from a desktop or mobile device. Syncs customers and items from QuickBooks. Paperless job schedules. Contract Management to define the recurring schedule. Cost estimate on all work orders… | $49 per month 2 users |
 Oracle Service | Score5.1 out of 10 | N/A | Oracle Service is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | 20% discount for annual plan. | — | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Field Promax | Oracle Service | |
|---|---|---|
| Likelihood to Recommend | - | 5.1 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 10.0 |
| Availability | - | 10.0 |
| Performance | - | 9.0 |
| Support Rating | - | 10.0 |
| In-Person Training | - | 9.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 9.0 |
| Ease of integration | - | 5.0 |
| Product Scalability | - | 10.0 |