FieldPulse vs. Oracle Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
FieldPulse | N/A | N/A | FieldPulse is a customizable field service management platform used to streamline scheduling and improves communication. It equips users with tools to scale their service businesses. With features like a flat-rate pricebook, lead tracking, inventory management, and detailed reporting, FieldPulse equips teams with insights that support informed decisions and grow with confidence. The vendor states their software is designed to be easy to use for small teams but powerful enough to scale with… | N/A |
Oracle Service | Score5.1 out of 10 | N/A | Oracle Service is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| FieldPulse | Oracle Service | |
|---|---|---|
| Likelihood to Recommend | - | 5.1 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 10.0 |
| Availability | - | 10.0 |
| Performance | - | 9.0 |
| Support Rating | - | 10.0 |
| In-Person Training | - | 9.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 9.0 |
| Ease of integration | - | 5.0 |
| Product Scalability | - | 10.0 |