Free Version of Figma is quite well to give rapid access to customers on reviews. Existing user base and therefore documentations, tutorials and communities.
Figma is better for mockups and prototyping I prefer the other apps for flow diagrams as they are more intuitive, and people in my organization do not all have access to Figma so i often have to use those (due to cost of licensing)
Figma is generally better suited than other design tools for prototyping, designing and demoing apps. It is the only suitable tool for building apps. Other design tools/programs we use are more useful for presentations and infographics--but this is largely due to habit (we're …
There are nice features in Miro and Figma for designers but I honestly find working on their canvas to be disorienting and the documents/artifacts created are not useful to how I need to communicate things. draw.io as a tool seems similar to Lucidchart but the functionality is …
Figma has a learning curve so only the designers use it and it's fine and good. There is a huge library of templates, plugins, and practically you can make anything and everything you want to. However, the other people like engineers in my team don't know how to use it and also …
To be clear, I wasn't involved in buying process for any of these: Figma - seems like you can do pretty much everything that Lucid does in Figma. We also use Figma for wireframing. Not sure if you can use Lucidchart for wireframing. Google Slides - I didn't have Lucidchart at …
I think that many of these tools are great, I use Lucidchart because that's what our company uses. I think Lucidchart is better than draw.io. Canva and Figma are different use cases (for me) than Lucid Visual Collab. Figma I would go to for UI design, while Canva for me is …
While all of the other platforms we have evaluated and some we even use, Lucid has it's own unique solution and aesthetic that we find to work well for us for many of our different deliverables. There is no "One-App-Does-All" solution out there, however, when it comes to …
I usually use excalidraw for more ad hoc realtime visualizations, but I usually use Lucid Visual Collaboration Suite charts when I need to work on a visualization to present in a document / presentation
I think the products are very similar when it comes to actually making flowcharts, but Lucidchart is significantly better when it comes to collaboration and sharing
I think that among other diagramming tools, Lucidchart is one of the most complete and advanced. For its expertise in diagrams, it offers a wide range of options when it comes to making any kind of diagram because, unlike its competitors that have multiple uses, they do not …
Lucidchart when compared to the competition is way ahead of them. It has a good number of features available in the free version and the other thing is that there is none to a little learning curve required to understand the product. It is fairly easy to use when we compare it …
From the product and design perspective, we don't need such complex tools to innovate the existing product. However, Lucidchart will help us to focus on cannibalization.
Lucidchart comes [in] handy while not replacing all the apps that you currently use but as an extra tool that I used along with all these apps for communication and knowledge transfer.
The point where Lucidchart brought so much efficiency to my workflows is just amazing and great.
We use Lucidchart primarily because it is easier to onboard new users to this program than it is to get them up-to-speed with other tools. It has also been the most cost-effective tool we have used so far.
Figma is a solid design tool to craft the UX design concepts/solutions for digital products. For printed marketing materials such as brochures, marketing flyers, press releases, etc, other design tools such as Adobe Illustrator, Photoshop, or InDesign might make more sense to use for those use case scenarios.
It is hard to think of ways in which Lucid Visual Collaboration Suite would not be best suited to provide an effective tool for any organization to find success in its use. Whether it is a visual display to map an organizational structure, a collaboration to find an answer of how to improve workflow, or even to display the upcoming budget needs, working in Lucid can seamlessly provide that!
Serverless. You don't need to install another program to create diagrams, you just open a new tab and there you are, ready to go.
Collaboration. You don't need to update your colleague diagram by creating a new file and creating a new file version, you both are in the same diagram and you and all the team are free to update it at any time, at the same time, you are seeing the same thing. That is really helpful and time-saving.
Shapes. It has any shape that you can think of and Lucidchart is always updating them, I can create an Azure solution architecture, an AWS one, an old on-premise solution. Or just put standard shapes to describe a business process. Providing so many specific shapes help the diagram to express specific information, and for specific teams, that's less text and more visual information, you don't need to put a text below a standard database shape (this is an Azure SQL database), you just put the azure shape and done. That....is beautifully helpful.
Tappable overlaid layers - bugs on fixed components, such as an app navigation footer in a prototype
Swapping a component but retaining inputted copy or imagery.
Performance on prototypes to work better in UserZoom - having to delete hidden layers manually, optimize images, and streamline the file, in general, is time-consuming
Folder structures - larger teams need multiple layers of folder structure to help find things.
Branch performance - we need better, more user-friendly solutions to get designs to merge better.
Branch performance - branching with the option to choose which pages you want in the branch without deleting each page you don't need.
Default sharing options need improvement.
Responsive ratios' in prototyping without having to recreate pages.
Better collaboration with Jira to bring in links in the design mode not just dev mode.
Figma is a pretty cool tool in many areas. My team almost uses it on daily basis, such as, brainstorming on product/design topics, discussing prototypes created by designers. We even use it for retrospectives, which is super convenient and naturally keeps records of what the team discusses every month. Furthermore, I do see the potential of the product - currently we mainly use it for design topics, but it seems it is also a good fit for tech diagrams, which we probably will explore further in the future.
It's easy to use for designers who are familiar with design terms and functions from Photoshop and Illustrator. However, non-tech and non-designer collaborators have a hard time figuring out how to leave comments and apply changes, compared to other online design tools like Canva and Squarespace. Even simple drag-and-drops and rearrangement of certain blocks become too complicated due to uncommon functions like Hug and Lock.
The interface is easy to use and understand and most features feel very familiar from the start. There are so many features and functions that users may not know it can be done without some instruction. Lucid's champion network is a great, fun resource to learn more about the product.
I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
In-person training has its own benefits - 1. It helps in resolving queries then and there during the training. 2. I find classroom or in-person training more interactive. 3. Classroom or in-person training could be more practical in nature where participants can have an hands on experience with tools and clarify their doubts with the trainer.
Online training has its own merits and demerits - 1. Sometimes we may face issues with connectivity or the training content 2. The way training is being delivered becomes very important because not everyone is comfortable taking online training and learning by themselves. 3. With the advancement of technology online training has become popular but there is a segment of people who still prefer class-room training over online one.
I learned UX Design using Sketch and my team was using Sketch when I joined. We no longer use Sketch, and therefore I cannot compare its current functionality to Figma, but at the time of our switch, Figma just had more advanced capabilities- better collaboration, auto-layout tools, prototyping, etc. From what I can tell, it remains best in class for UX Design tools.
Based on my personal experience, Lucid Visual Collaboration Suite is head and shoulders above any other competitor. Canva is good, but not intuitive at all. Miro is good as well, but not nearly as appealing and still lacks some of the logical functions that LucidSpark has. I’ve also used Apple FreeForm quite a bit, which is a free software with Apple. Once again you can accomplish the same things in any of these software, but Lucid Visual Collaboration Suite is so much better to the point that it is 3-4 times faster to use Lucid than Free Form or Canva.
Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.