Filecamp vs. Veeva Vault PromoMats

Filecamp is a cost-effective one-stop-shop solution for online file management

As a leading platform for the Pharma space, Veeva Vault is a fantastic option if clients/your company is maintaining a focus on continuous improvement as the tool is updated and enhancements are released. As with all things tech, if the instance you have is dated or uses older capabilities, it is a challenge to maintain competitive speed to market. “More, Faster, Cheaper” is dependent on your tech stack and your willingness to accept the challenges and pain of releasing new functionality. Veeva can offer these capabilities but executing on rolling more contemporary solutions is the keystone issue whether Veeva will be a tool or a risk to your team.

• Very fast and helpful tech support.
• Easy-to-use interface.
• Advanced features.

• Annotation of reviewer comments
• Reminders to review team

Incentivized

• We are missing an InDesign plugin.
• Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
• Custom thumbnails too complicated to create.

• I'm not crazy about how quickly I get timed out

Incentivized

In my opinion, the interface is poor and in the last 4 years never improved

Incentivized

Extremely fast and helpful support. Our problems get solved in a matter of minutes

Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps. Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.

Monday is a great organizational tool but we use Veeva for FDA products. The two products are used in entirely different ways

Incentivized

• Filecamp have saved us tons of time.
• No more time spent with media requests. We now have a Filecamp self-service platform where our customers can login and download the files they need.
• The system has been stable, easy to use and highly customizable.

• Allowed us to free up administrative staff needs
• Allowed remote approvals
• Organized system to get through audits

Incentivized