Filevine vs. 8am™ MyCase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Filevine
Score 5.9 out of 10
N/A
Filevine is a project management and workflow automation platform for law firms from the company of the same name in Utah.N/A
8am™ MyCase
Score 8.2 out of 10
N/A
8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…
$49
per month per user
Pricing
Filevine8am™ MyCase
Editions & Modules
No answers on this topic
Basic
$49
per month per user
Pro
$99
per month per user
Advanced
$119
per month per user
Offerings
Pricing Offerings
Filevine8am™ MyCase
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Filevine8am™ MyCase
Considered Both Products
Filevine
Chose Filevine
Filevine is much easier to learn and use, the user interface is more appealing (with bigger fonts and easy-to-understand icons), and its customization feature is easier to use and understand.
Chose Filevine
I’ve tried Clio, MyCase, and PracticePanther. Clio is super user-friendly with lots of integrations, MyCase is great for billing and communication but more limited on automation, and PracticePanther is easy to use but not as strong on reporting. Compared to them, Filevine feels …
Chose Filevine
I wasn't involved with the decision; I inherited it.
Chose Filevine
Filevine is so much more detailed and extensive in terms of keeping all the information for each case in one place. I can even edit docs within filevine and combine docs and create emails and faxes right from within. I feel Filevine is an all in one stop and helps keep …
Chose Filevine
I think Filevine is much easier to use than the other two products because it has more features, runs faster, less bugs than the other products.
Chose Filevine
Excellent in comparison. It took me a year to learn how to use Abacus.
Chose Filevine
File Vine is an excellent product due to its ease of use and organizational capabilities. Have used another product, but it's not as vast as File Vine.
Chose Filevine
I have used Zelous. It is a smaller known case management software. I was a public defender. it was created for public defenders by public defenders. I have also used Defender Data. Filevine blows both of these products out of the water.
Chose Filevine
Prevail Case Management System, Clio and PracticePanther
Chose Filevine
much more customizable. We have a niche practice - ERISA - not a personal injury practice. Clio does not fit what we do and Filevine can be customized to fit.
Chose Filevine
Filevine is much simpler to use
Chose Filevine
Night and day difference between FV and Practice Panther. PP was easy to start but has massive limitations. FV can be built for anything. It's the Salesforce of this segment.
8am™ MyCase
Chose 8am™ MyCase
8am MyCase stands head and shoulders above PracticePanther and probably on par with Tabs3. At the time we used Tabs3, it did not have a client portal feature and was just beginning to venture into the cloud. As such, while it had many good features, its cost and lack of …
Chose 8am™ MyCase
LawPay is how I started my journey. It has been an excellent payment processor for my practice. CosmoLex is the platform I used previously - it just wasn't as robust as MyCase. I've worked in Clio environments with co-counsel on several projects. I think MyCase to Clio is a …
Chose 8am™ MyCase
Carpe Diem was used at larger firms and it may have been the settings, but it was much harder to use.

Clio was fine, but I love the partnership that MyCase has with LawPay
Chose 8am™ MyCase
MyCase helps alongside the other products that we use.
Chose 8am™ MyCase
MyCase has higher processing fees. I would not have selected MyCase had I known about the hidden fees.
Chose 8am™ MyCase
Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire …
Chose 8am™ MyCase
Clio was really hard to set up (even adding clients) back in 2013. It was also way more expensive than MyCase. I've also looked into Lawcus, Practice Panther, and a few others. I decided to stay with MyCase because they add new features all the time, and it's a local company.
Chose 8am™ MyCase
I prefer MyCase over the alternative practice management services out there simply because it's easy to use and straightforward. The user interface is clean and intuitive. Practice Panther comes close in that regard but still feels clunky and out dated. It makes me feel like …
User Ratings
Filevine8am™ MyCase
Likelihood to Recommend
5.2
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
6.7
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
1.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Filevine8am™ MyCase
Likelihood to Recommend
File Vine is well-suited because I believe it was invented to assist Law Firms with document organization for the legal cases collected in a Law Firm. It is easy to navigate and find your documents with a click of a button.
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It is great for taking credit card payments, managing calendars, sharing and accepting document uploads and maintaining digital files. The app is better than nothing, however is vastly inferior to the web version. The time entries should show on the first screen whether they are marked as billable or non-billable without having to enter each specific time entry
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Pros
  • we are able to duplicate our file types from Sharepoint in Filevine giving us a unified look at our files
  • We are able to create subfolders in Filevine to help give each project a more clean look and feel when we access documents
  • We are able to integrate our medial records requests with Filevine
  • We are able to integrate Outlook with Filevine and we are able to email /forward emails into projects.
  • Project Hub in Filevine is a God-send! We are able to see a snap shot of our projects and can filter our view of our projects and which team may be handling each project!!
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  • Securely transfer documents to and from clients and opposing counsel
  • text messaging with clients and other contacts
  • Managing our office calendar with color coding for different office personnel
  • Taking and adding our credit card payments
  • Maintaing our digital files in the cloud allowing us to access them from anywhere at anytime
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Cons
  • Automation customization is hard to navigate if you are unable to afford the cost of having a third-party do the set-up
  • Mailroom notifications for non faxes - We should be able to obtain notifications for emails that our sent into our mailroom
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  • Time Entries should show as billable and non-billable without the need to open each time entry to see if it is billable or not
  • The app should allow searching for text messages just as the web version does
  • The app should allow searching for files just as the web version does
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Likelihood to Renew
No answers on this topic
I don't personally handle whether or not we renew our subscriptions to platforms but it's very integral to our work so I doubt we'd get rid of it
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Usability
I dock a few points because of the setup it requires. If someone in-house can handle that then the score goes up. It really depends on the firm and their personnel. Once it is setup though, I think anyone can get in and do what they need to do
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It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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Support Rating
No answers on this topic
Years ago, they were very supportive. They tend to address issues, but they aren't very communicative when dealing with feedback. They just add new features suddenly. There aren't many issues with our platform, so we don't have many questions now, but years ago, we did have some issues that needed to be addressed and then they were much more responsive.
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Online Training
No answers on this topic
We love the program.
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Implementation Rating
No answers on this topic
None. This thing is a no brainer for a small law firm.
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Alternatives Considered
I’ve tried Clio, MyCase, and PracticePanther. Clio is super user-friendly with lots of integrations, MyCase is great for billing and communication but more limited on automation, and PracticePanther is easy to use but not as strong on reporting. Compared to them, Filevine feels more customizable and workflow-focused, though it does take more time to learn.
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Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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Return on Investment
  • Our intake process has been fast tracked using Filevine
  • Remote users can just use a web page on their personal device (phone, pc or mac)
  • We have repurposed our front desk / reception call logger by using a custom layout
  • Our attorney's have their own private projects for case lists which scripts updates to our executive management
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  • Organization: I know where to go for my case details
  • Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
  • Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.
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ScreenShots

8am™ MyCase Screenshots

Screenshot of the main dashboardScreenshot of a case overviewScreenshot of trust accountingScreenshot of the billing dashboardScreenshot of time and expense reporting