TrustRadius

Filevine vs. ZenCase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Filevine
Score 5.8 out of 10
N/A
Filevine is a project management and workflow automation platform for law firms from the company of the same name in Utah.N/A
ZenCase
Score 0.0 out of 10
N/A
Developed by attorneys, ZenCase is a cloud-based law practice software that helps to make administrative tasks easier. Legal Administrators are being consumed with double accounting entries, billing, trust accounting, providing attorneys updates on collections. Partners struggle with reporting, managing firm knowledge and firm productivity. Attorneys are challenged organizing case information, capturing time and document management. ZenCase aims to solve these problems.N/A
Pricing
FilevineZenCase
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FilevineZenCase
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FilevineZenCase
Considered Both Products
Filevine
Michael H. Chen, Esq. | TrustRadius Reviewer
Michael H. Chen, Esq.
Attorney, Owner
Chose Filevine
Filevine is much easier to learn and use, the user interface is more appealing (with bigger fonts and easy-to-understand icons), and its customization feature is easier to use and understand.
MG
Matthew Gouda
Comptroller
Chose Filevine
I’ve tried Clio, MyCase, and PracticePanther. Clio is super user-friendly with lots of integrations, MyCase is great for billing and communication but more limited on automation, and PracticePanther is easy to use but not as strong on reporting. Compared to them, Filevine feels …
Verified User
Anonymous
Chose Filevine
I wasn't involved with the decision; I inherited it.
Verified User
Anonymous
Chose Filevine
Filevine is so much more detailed and extensive in terms of keeping all the information for each case in one place. I can even edit docs within filevine and combine docs and create emails and faxes right from within. I feel Filevine is an all in one stop and helps keep …
Verified User
Anonymous
Chose Filevine
I think Filevine is much easier to use than the other two products because it has more features, runs faster, less bugs than the other products.
Verified User
Anonymous
Chose Filevine
Excellent in comparison. It took me a year to learn how to use Abacus.
Verified User
Anonymous
Chose Filevine
File Vine is an excellent product due to its ease of use and organizational capabilities. Have used another product, but it's not as vast as File Vine.
JS
Jason Sosa
Trial Attorney
Chose Filevine
I have used Zelous. It is a smaller known case management software. I was a public defender. it was created for public defenders by public defenders. I have also used Defender Data. Filevine blows both of these products out of the water.
Verified User
Anonymous
Chose Filevine
Prevail Case Management System, Clio and PracticePanther
DM
David P. Martin
Managing Attorney
Chose Filevine
much more customizable. We have a niche practice - ERISA - not a personal injury practice. Clio does not fit what we do and Filevine can be customized to fit.
Verified User
Anonymous
Chose Filevine
Filevine is much simpler to use
CC
Chris Cahill
COO/Firm Admin
Chose Filevine
Night and day difference between FV and Practice Panther. PP was easy to start but has massive limitations. FV can be built for anything. It's the Salesforce of this segment.
ZenCase

No answer on this topic

User Ratings
FilevineZenCase
Likelihood to Recommend
5.2
(0 ratings)
-
(0 ratings)
Usability
6.7
(0 ratings)
-
(0 ratings)
User Testimonials
FilevineZenCase
Likelihood to Recommend
File Vine is well-suited because I believe it was invented to assist Law Firms with document organization for the legal cases collected in a Law Firm. It is easy to navigate and find your documents with a click of a button.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • we are able to duplicate our file types from Sharepoint in Filevine giving us a unified look at our files
  • We are able to create subfolders in Filevine to help give each project a more clean look and feel when we access documents
  • We are able to integrate our medial records requests with Filevine
  • We are able to integrate Outlook with Filevine and we are able to email /forward emails into projects.
  • Project Hub in Filevine is a God-send! We are able to see a snap shot of our projects and can filter our view of our projects and which team may be handling each project!!
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Automation customization is hard to navigate if you are unable to afford the cost of having a third-party do the set-up
  • Mailroom notifications for non faxes - We should be able to obtain notifications for emails that our sent into our mailroom
RV
Rene Vielma
Operations Manager
Read full review
No answers on this topic
Usability
I dock a few points because of the setup it requires. If someone in-house can handle that then the score goes up. It really depends on the firm and their personnel. Once it is setup though, I think anyone can get in and do what they need to do
BQ
Brian Quisido
Help Desk Technician
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No answers on this topic
Alternatives Considered
I’ve tried Clio, MyCase, and PracticePanther. Clio is super user-friendly with lots of integrations, MyCase is great for billing and communication but more limited on automation, and PracticePanther is easy to use but not as strong on reporting. Compared to them, Filevine feels more customizable and workflow-focused, though it does take more time to learn.
MG
Matthew Gouda
Comptroller
Read full review
No answers on this topic
Return on Investment
  • Our intake process has been fast tracked using Filevine
  • Remote users can just use a web page on their personal device (phone, pc or mac)
  • We have repurposed our front desk / reception call logger by using a custom layout
  • Our attorney's have their own private projects for case lists which scripts updates to our executive management
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots